Medical Assisting Associate of Applied Science Program Description:
The program is designed to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. Students are prepared in the basics of patient care, basic laboratory practices, and medical office procedures. In addition, students will have developed their interpersonal communication skills and acquired a foundation in both psychology and cultural diversity. Upon completion of course work and the practicum, students are eligible to take the certification exam of the American Association of Medical Assistants (CMA) and/or the American Medical Technologist Exam (RMA). Medical Assisting is a laddered program allowing students to complete the Associate of Applied Science Degree in Medical Assisting, and eventually complete a Bachelor of Science degree in Health Services Administration or Medical Case Management. At select campuses, an option for the Medical Assisting program is to complete a phlebotomy concentration, becoming eligible to sit for an additional phlebotomy certification exam.
Length of Program: 61 Credit hours
The purpose of the phlebotomy option is to prepare students to function as phlebotomists whose responsibilities include venipuncture and blood draw micro-collection techniques. Such procedures are performed on patients of all ages at clinics, hospital labs, intensive care units, outpatient care centers, and nursing homes. In addition to coursework, phlebotomy students who have fulfilled a minimum of 120 hours in clinical practicum and have successfully performed 100 venipunctures and 25 capillary punctures are eligible to sit for the American Association of Medical Technologists, Phlebotomy Technician Certification exam.
Length: 6 additional credit hours
This program requires 180 hour practicum for Medical Assisting and an additional 120 hour practicum for phlebotomy.
- Employment 100%
- Graduate Satisfaction 100%
- Student Satisfaction 5.85 on a scale of 1-7
Medical Assisting Program Objectives:
Upon completion of the Medical Assisting Program, a student is expected to be able to:
- Successfully demonstrate effective communication verbally and non-verbally with patients, families, and healthcare professionals in various environments utilizing active listening, interviewing, instruction of procedures and patient education, and documentation skills.
- Apply critical thinking and knowledge of human anatomy and physiology, medical terminology, mathematics, pharmacology, and pathophysiology in the performance of clinical procedures and administrative functions to ensure safe and effective care of patients in the practice setting.
- Utilize critical thinking, effective time management, cultural sensitivity, professionalism, and ethical decision-making in the medical business practice setting using current technology in order to integrate clinical workflow and business strategies.
- Demonstrate critical thinking skills to identify, prioritize, and mitigate ethical dilemmas while providing patient care in accordance with local, state, and federal regulations, policies, and laws while upholding patient rights.
- Exhibit critical thinking based on knowledge of academic subject matter required for competence in the medical assisting profession including accurately calculating and administering medication dosages, performing laboratory testing and interpreting data for safe and effective patient care.
- Incorporate cognitive knowledge in performing in the psychomotor and affective domains in the practice of medical assisting, applying quality control measures in following health and safety policies and procedures to prevent illness and injury.
Criminal Background Check and Drug Screen Policy:
All students in the Davenport University College of Health Professions (the "COHP") are required to submit to criminal background check and drug screening (collectively, the "Testing") at the time of declaring a major in the COHP. The results of the Testing (the "Results"), which shall remain confidential, shall be used by the COHP to approve or disapprove of a Student for enrollment or continued enrollment in the COHP, and/or eligibility for training programs, clinical or practicum. The Testing shall be completed by registering for the appropriate course and completing the entire testing process in the course. Each student is responsible for acknowledging and explaining positive Result(s) after completing the process. A student will be dismissed from the COHP if he or she refuses to consent to the Testing. The cost of the Testing is the part of the course fee and is the responsibility of the student.
Admission to the University does NOT guarantee admission to the Medical Assisting Program. Students wishing to enter the Medical Assisting Program should indicate their intention when first applying for enrollment at Davenport University. To be admitted to the Medical Assisting Program, the student MUST meet the following criteria:
Application to Davenport University indicating the Medical Assisting Program
- Completion of ENGL109 and MATH125
- Successful completion of the following pre-Medical Assisting Courses with a C grade or higher:
- BIOL115 – Anatomy and Physiology with Human Disease I
- BIOL116 – Anatomy and Physiology with Human Disease II
- HLTH101 – Introduction to Health Careers (including mandatory CBC & DS)
- HLTH110 – Medical Terminology
- HLTH220 – Pharmacology
- Complete and sign the Limited Enrollment Form for Medical Assisting Program (see below or the COHP Handbook Appendix A-10).
Health Requirement Information
Medical Assisting students can expect to lift more than 50 pounds at any one time, spend several hours standing, be able to move quickly, appropriately handle stressful situations, and function as a member of the health care delivery team.
Department Chair: Dr. Yvonne Alles, DHA
Grand Rapids- Lettinga
Associate Chair: Suzanne Garman, RN, MA
Program Director: Suzanne Garman, RN, MA
Midland (formerly Saginaw)/Lansing
Associate Chair: Rebecca Ventura, RN, MSN, RMA
Program Director: Rebecca Ventura, RN, MSN
Associate Dean: Kelly McCarron, Ed.D,OTR/L
Associate Chair: Marybeth Pieri-Smith, RHIA, CCS-P, CPC, CMA (AAMA)
Teaching and Learning Coordinators:
Carly Davidson firstname.lastname@example.org
Dawn Strauss-Berta email@example.com
Regional Accrediting Body:
Higher Learning Commission of the North Central Association of Colleges and Schools
30 N. LaSalle St.
Chicago, IL 60602-2504
Date of Reaccreditation: 2014
Next Accreditation Due: 2021-2022
National Accrediting Body:
The Medical Assisting program at Grand Rapids (AAS), Lansing (AAS), and Midland (AAS) campuses are accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org), upon the recommendation of the Medical Assisting Education Review Board (MAERB).
Commission on Accreditation of Allied Health Education Programs (CAAHEP)
25400 U.S Highway 19 North, Suite 158
Clearwater, Florida 33763
Annual Report Form (ARF) Outcome Publication
In the 2015 Standards and Guidelines for the Accreditation of Educational Programs in Medical Assisting, Standard V.A.4 states the following:
The Sponsor must maintain, and make available to the public, current and consistent summary information about student/graduate achievement that includes the results of one or more of the outcomes assessments required in these Standards.
Davenport University students and employers are highly satisfied with the Medical Assisting Program at the Lettinga campus as indicated by the following:
- Five-year program retention rate of 85%
- Five-year graduate satisfaction rate of 95%
- Five-year employer satisfaction rate of 99%
- Three-year national certification examination (AAMA-CMA and AMT-RMA) passage rate of 80.2%
Davenport University students and employers are highly satisfied with the Medical Assisting Program at the Lansing campus in conjunction with the Midland campus as indicated by the following:
- Five-year program retention rate of 70%
- Five-year graduate satisfaction rate of 98%
- Five-year employer satisfaction rate of 100%
- Three-year national certification examination (AAMA-CMA and AMT-RMA) passage rate of 90.9%
* All data is compiled from the Medical Assisting Education Review Board (MAERB) Annual Report Form (ARF) submitted to MAERB by each program in October 2015 with notice of acceptance by MAERB in January 2016.