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Meet our Staff

Financial Aid: Where, How and Who to Call

We recommend trying to contact your campus counselor first. Your counselor will be able to assist you with any questions you have about your financial aid award and process.

Contact us
Main phone line: 616-732-1130* *You can use these numbers to reach our call center. Just ask for your financial aid counselor for your campus, and we will connect you. If your counselor is not available, we will connect you with another counselor who will be able to assist you
Toll free: 866-774-0004
Fax: 616-732-1167
Dept. email:
Your Financial Aid Team: Available to talk with you

Campus Staff 




Amanda Hoxie Kalamazoo Counselor 3304
Kate Vuckovich Lansing Counselor 8217
Maryelise White Lettinga Coordinator 3726
Gretchen Wilson Lettinga Counselor 3736
Brittany Dolly Lettinga Counselor 3733
TBD Lansing Counselor 3738
Jennifer Craven Lettinga Counselor 3729
Lori Russell Lettinga Counselor 3728
Lisa Young Livonia Counselor 2821
Wendy Stephens  Midland Counselor 1936
TBD Warren Counselor 4035


Financial Aid Processing Center Team
 Staff  Location Title Extension ALPHA
Cameo Castle Processing Center Specialist 3730 A - Cur
Richard Baker Processing Center Specialist 1135 Cus - Hot

Jay Clausen

Processing Center Specialist 1136 Hou - Mir
Mark Curtis Processing Center Specialist 1133 Mis - Shoe
Jamie Bryant Processing Center Specialist  1199 Shof - Z
Karin Vorenkamp Processing Center Coordinator 3735 Processing tasks, audits and general awarding
Jean Balcer Processing Center Coordinator 1935 Loans
Heather Wieber Compliance Coordinator 3731  
Carna Brown Director of Financial Aid Counseling 1129   
Daniel Wait Director of Financial Aid Systems 1131  
Patricia Finerty Director of Financial Aid Processing Center 1127  
Leah Aalderink Director of University Compliance 3732  
David DeBoer Executive Director of Financial Aid 1132