ITS Updates

Tuesday, May 15, 2012

All internet based Davenport University IT services will be unavailable, Sunday, May 20 starting at 11 p.m. for a core maintenance process window. Those services include Banner, Davenport.edu, Blackboard, SupportSuite (CSC) and Davenportal. Email can be accessed here. The IT services will come back online starting Sunday, May 20 at 1 a.m. We apologize for any inconvenience this may cause.


Monday, April 23, 2012

On May 4, Blackboard will undergo maintenance to install service pack 9.1 SP8. The system will go down at 6 p.m. on Friday, May 4 and be down until Monday, May 7.

Faculty, you are asked to plan accordingly during this time. Once Blackboard is back up on May 7, you will have five days to load your courses before students are added to the system.


Thursday, April 19, 2012

On Sunday, April 22, Banner will undergo routine maintenance from noon to 5 p.m. During that time there will be no service interruption.


Tuesday, April 17, 2012

TouchNet's services are down for Wednesday, April 18. The product is receiving an upgrade. If you are affected by the outage, please contact CSC with any questions or comments.

Staff/Faculty - 1-800-322-3984 ext. 1212 (supportsuite.davenport.edu)

All others - 866-383-3548


Tuesday, April 3, 2012

On Thursday, April 12, the public website will undergo a basic security update. While we anticipate the update will not cause any issues on the website, we have protocols in place to make sure all functions such as forms, wysiwyg editors, and document uploading continue to work.

If after April 12, you notice a particular function not working correctly on the website, please contact CSC at x1212

Please stay tuned for continuing updates from the web team!