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Wireless Guide

Getting connected to DU WiFi -

In order to access the secure DU WiFi you must be authenticated as a valid University student or staff member.  Select your device type for detailed instructions on how to register for DU WiFi, or follow the General Instructions below.


Getting connected to DU-Guest WiFi -

This network is unsecure and has much slower data speeds. The DU-Guest network will require a few items of information before you are able to connect.  Select your device type for detailed instructions on how to register for DU-Guest WiFi.


Getting connected to du-resnet WiFi -

This network can be used for gaming devices, TV's, certain media players, and wireless printers.  It requires a Davenport username/password and registration of your device MAC/Wireless address on this form.  The below links provide instructions on finding your MAC/Wireless address on some common devices.  


Connect to WiFi - General Instructions.

The Davenport University "DU" wireless network uses a secure network access control protocol called 802.1X.  Follow these general instructions to connect to the DU network.

First, start up your wireless computer, then:

  • Activate your WiFi interface
  • Connect to the DU wireless network
  • A login prompt will appear (enter valid DU username and password)

Authenticate

Enter your regular login username and password.  This is typically your first initial and last name, such as "jpublic". Please note: more common names may have incremental digits following the username, such as "jsmith19".

If you did not connect to the DU WiFi network, try the following:

  • Move to a location in the building known to have wireless coverage
  • Make sure that your wireless card is on and functional
  • If you still cannot connect after a minute, please try to reboot
  • Remove other wireless configurations

Unsupported Device Types

Although most devices will work with 802.1x authentication, there are a few that still do not support this method of network authentication.  The following devices are known to not work on our DU wireless network:

  • Sony Reader
  • Kindle 
  • Chromecast

For these, and other devices that have trouble connecting to the DU network, we suggest you try to connect to the DU-Guest  or du-resnet networks.

If you are still having problems or need to connect to DU, please contact the CSC for in-depth troubleshooting.

For support contact the Customer Support Center.