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Wireless Guide

Getting connected to DU WiFi -

In order to access DU WiFi you must be authenticated as a valid University student or staff member.  Select your device type for detailed instructions on how to register for WiFi, or follow the General Instuctions below.


Connect to WiFi - General Instructions.

The Davenport University "DU" wireless network uses a secure network access control protocol called 802.1X.  Follow these general instructions to connect to the DU network.

First, start up your wireless computer, then:

  • Activate your WiFi interface
  • Connect to the DU wireless network
  • A login prompt will appear (enter valid DU username and password)

Authenticate

Enter your regular login username and password.  This is typically your first initial and last name, such as "jpublic". Please note: more common names may have incremental digits following the username, such as "jsmith19".

If you do not connect to the DU WiFi network, try the following:

  • Move to a location in the building known to have wireless coverage
  • Make sure that your wireless card is on and functional
  • If you still cannot connect after a minute, please try to reboot
  • Remove other wireless configurations

Unsupported Device Types

Although most devices will work with 802.1x authentication, there are a few that still do not support this method of network authentication.  The following devices are known to not work on our DU wireless network:

  • Sony Reader
  • Kindle (Regular)
  • Kindle Touch
  • Chromecast

If you still have problems, you may connect to the network called DU-Guest. This network is unsecure and has much slower data speeds. The DU-Guest network will require a few items of information before you are able to connect. If you are still having problems or need to connect to DU, please contact the CSC for in-depth troubleshooting.

For support contact the Customer Support Center.