Project Management Office: Project Team Member of the Month
The PMO manages 8 – 12 projects at any given time and their corresponding, cross-functional project teams. The individual contributions of all team members on each of these project teams is essential to the success of each project. Beginning with the start of fiscal year 2014, the PMO will recognize a team member each month that has made an outstanding contribution to the success of a PMO driven project. We give a special thank you to these individuals for their hard work and dedication.
November 2013 - Josh Isaak, Senior Internet System Architect
Josh’s teamwork and dedication on the Akademos Online Bookstore project has been instrumental in the successful launch of the new online bookstore for Winter 2014. He has been the go-to expert for requirements gathering, design and testing of the overall Davenport voucher management system. This system is used to track bookstore transactions from the MBS point of sale in the Lettinga bookstore as well as the new online bookstore. As the lead developer for the project, Josh worked closely with the Akademos technical team on every aspect of the new system to provide the best user experience for Davenport students. He also developed tools for our internal staff for trouble shooting voucher issues. This has been a yearlong project and Josh’s contributions and dedication have been a huge factor in the successful rollout of this new system.
For the truly outstanding job Josh has done on this project team, he has been selected by the PMO as November's Project Team Member of the Month!
Past Project Team Members of the Month:
|July 2013 - Merrick Richardson||August 2013 - Kathy Hayden||September 2013 - Jean Wolfe|
|October 2013 - Melissa Horning|
Melissa has been a key asset for the Financial Aid Banner Workflow project. In the brief absence of our PM on this project, the team was able to effectively communicate and hit key milestones. Her exceptional work on preparing for the project by working with her financial aid team(s) and documenting their current business processes proved to be a great assist in fully grasping the changes that needed to be implemented.
The PMO additionally would like to thank the Financial Aid Department with their assistance on this and all other projects. Their preparedness and professionalism have greatly pushed forward the tasks needed to accomplish a successful project. The PMO looks forward to working with Melissa and the Financial Aid Department on any future projects.
For the awesome job Melissa has done, she has been selected by the PMO as October's Project Team Member of the Month!
Jean has been instrumental in the Employee Performance Management (EPM) project for phase II. She has been a calm voice in the midst of the discussions about the vision and strategy for staff and faculty performance evaluations. Her exceptional work on the training plans along with her integration of DevelopU in the training delivery has been a great asset in allowing a seamless training methodology for all staff and faculty. Jean also played a significant role in sculpting the training communication and aligning the overall message with the project scope.
The PMO applauds her contributions, and that of the whole OPE team. Their exceptional skill and professionalism have helped greatly in making this phase of the project a success. The members of the PMO look forward to working with her on future projects, including the final phase of the Employee Performance Management Project in 2014.
For the awesome job Jean has done, she has been selected by the PMO as September's Project Team Member of the Month!
Since September, 2011, Kathy Hayden has been a prominent project team member for the Blackboard Analytics roll-out. With her expertise in both admissions and enrollment, Kathy has been working to help configure all of the elements within BbA to fit within her reporting needs.
Many departments, including Leadership, rely on Kathy to produce quality reports with correct analytical data. For many months, Kathy has been working to build out the new DU enrollment report, completely reliant on the Blackboard Analytics data she has been iteratively testing since March 2012.
Over the past few weeks, Kathy has been working with the Enterprise Applications Team to configure and test the final enrollment report components needed for a full roll-out to the University. In the picture above, I am holding the very 1st BbA enrollment report - released on 9/4/2013, the same day Kathy was presented her certificate!
Along with working diligently to provide great customer service and reports to her constituents, Kathy has been working to ensure those reports contain consistent and accurate data. Kathy has always paid attention to every detail when working with her cross-functional project team members. This attention to detail has helped lead the charge for the entire project team.
Besides the creation, configuration work and testing of the enrollment report, Kathy has worked to deliver other enrollment-related reports to her stakeholders. These Excel reports were crafted at a high standard and allows folks who are not pivot-table-enthusiasts to easily display the data they desire.
Kathy has always worked to provide better solutions to her stakeholders and was an easy choice for the PMO's Project Team Member of the Month!
The PMO has selected Merrick Richardson as the July 2013 recipient of the Project Team Member of the Month. Merrick is a project team member of the CBORD Upgrade Project. In this project, CBORD was upgraded from version 5 to version 6. The old version of CBORD was at End of Life (EOL). Several systems of the University are integrated with CBORD. These include door access, security cards, panther cards, dining or laundry services and print management. This upgrade ensures that we maintain proper service levels for students, staff and faculty and continue to receive vendor support.
Merrick’s role on the project team, as the Microsoft Server Technology Coordinator, was to build the test and production server environments to support the CBORD upgrade. Throughout the month of July, he provided late evening support for both the test and production environments. He showed great patience in working with the CBORD technician and ensured that all milestones for infrastructure were met. Without his technical expertise, especially in respect to our virtual servers, this project would have experienced serious setbacks as the CBORD team did not have a high degree of comfort in this area. The project was completed successfully on time in large part due to Merrick’s commitment. Thanks Merrick for going the extra mile!