Upcoming Training Opportunities

Working Collaboratively Series

(recommended for full time employees who have not yet participated)

Learn more about behavioral style, and how behavioral style impacts effective relationships and results. In Working Collaboratively I, attendees will learn about their own behavioral style. Working Collaboratively II focuses on communication with others and techniques to use your understanding of behavioral style to enhance communication. Attendees of Working Collaboratively III will learn how to use behavioral style understanding and advanced communication techniques to de-escalate difficult situations. Through the learning experiences you will increase your ability to build productive, positive relationships that maximize performance and achieve excellence in service. Strategies learned apply to both internal and external relationships. This is a three part series with each session building upon the prior session; it is important to attend sessions in order.

• Working Collaboratively I (behavioral style) Sept. 21 Lansing
• Working Collaboratively II (enhancing communication) Oct. 5 Lansing
• Working Collaboratively III (managing conflict) Oct. 19 Lansing

Visit http://training.davenport.edu/ to view dates and campuses for all trainings and to register for training opportunities.

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