For students using financial aid, a voucher will be made available 24 hours after you have completed the payment process .
Your Book Voucher SFA Number will be automatically sent to your student email address. If you have not received an email, check your Spam blocker.
It can take up to 14 days for Accounts Receivable to process a credit balance (refund) after your financial aid is disbursed to your account. Davenport is required to perform an audit of each student account prior to sending excess financial aid. Refunds processed are sent to your Panther OneCard . If you have not yet activated your Panther OneCard, please Activate  it now.
Refunds are issued within 14 days once a credit balance appears on your student account.
Credit balances (refunds) are processed on Wednesdays and Fridays. It can take 24-48 hours for funds to be deposited into your account after Davenport sends the funds to HigherOne.
Disbursement occurs when your lender sends the loan funds to Davenport University. Excess financial aid (refund) occurs if your total financial aid disbursement exceeds the charges on your student account.
Yes, please contact a Financial Aid Counselor  for more information.
Parents PLUS refunds will be processed via a check and will follow the Refund Policy .
Learn how to request additional loan funds.
If your loan have not posted contact your Financial Aid Counselor .
Panther OneCards are mailed to the student’s permanent address approximately one week prior to classes starting. If you have not received your Panther OneCard, please contact your advisor.
If you have lost your Panther OneCard contact your advisor or HigherOne at (866) 309-7452 to have a new card ordered. There is a $35 non-refundable replacement fee.
Holds may be placed on a student’s account for Academic, Financial Aid, or Bursar’s Office reasons. If you have a hold on your account contact your advisor.
Contact your advisor if you wish to drop your class(es). If you are receiving Title IV funds, contact your Financial Aid Counselor .
Official notice of all withdrawals, failure to attend, or schedule changes (including no attendance in any class(es)) must be made in writing or in person to Advising. Failure to do so will result in full charges. All other charges for classes are based on the date of withdrawal or drop per the academic calendar .
According to the Scholarship Guidelines , the student may be eligible to receive a discount or an institutional scholarship, but not both.
Automatic Payment Plans are adjusted according to your most recent charges. Automatic Payment Plans are recalculated within 24 hours after an adjustment is made on your student account.
Automatic Payment Plans are adjusted according to your most recent charges. Automatic Payment Plans are recalculated within 24 hours after an adjustment is made on your student account. Your new plan details will be sent to your student email.