Health & Human Service Case Management: Completion

Health and Human Service Case Management: Completion

Bachelor of Science - Health and Human Service Case Management (120 credits minimum)

The health and human service case management program (formerly known as medical case management program) is designed for current associate degree nurses, licensed practical nurses or allied health professionals such as respiratory therapists, occupational therapy assistants, physical therapy assistants, medical assistants, mental health or social work technicians/assistants. The purpose of this program is to prepare graduates for career advancement in the area of health and human service case management. Students will learn the components of case management including assessing, planning, implementing, coordinating, monitoring, and evaluating the care of a client across the continuum of care.

More benefits to choosing DU:

Eligible to sit for the Certified Case Management (CCM) examination
Eligible to sit for the Human Services-Board Certified Practitioner (HS-BCP) examination

Preadmission requirements

Must possess a current/valid unencumbered active credential or license allowing the student to be employed within their profession.
Must have an associate degree with a GPA of 2.0 or higher from an accredited program, community college or two-year college program.

Health and Human Service Case Management with Nursing LPN

For a licensed practical nurse

Transfer Credit for Practical Nurse Diploma with a GPA of 2.0 & current/valid unencumbered Practical Nurse License	Total Davenport University credit to be completed	Minimum credits for graduation
46 Credits	+74 Credits	=120 Credits

See Full Course List

Foundations of Excellence		41 Credits
ENGL110	Advanced Composition This course further develops the skills in expository and persuasive writing that were introduced in ENGL109, English Composition. Students develop critical thinking through the creation of essays and documents that use argumentation and persuasion. As a team, students collaborate to present a required assignment to the class. Students learn to research, evaluate, and incorporate information from both primary and secondary sources, to document secondary sources using APA format, and to analyze information and audiences to improve form and content. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3
ENGL311	Professional Writing This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL110 and COMM120	3
HUMN	Humanities Elective	3
SOSC201	Diversity in Society This course introduces students to the complex issues surrounding diversity in U.S. society and to the need for understanding difference in an increasingly globalized world. Students will explore the social-historical context of multiple experiences on individual, cultural and institutional levels. They will analyze the complex interactions regarding diversity in organizations. Students will also evaluate their own thoughts, attitudes, and behaviors in order to understand their roles in a diverse society. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
STAT219	Introduction to Biostatistics This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): MATH120 or MATH125	3
Transfer (26cr)	Advanced Standing Credit	26

Foundations of Health Professions		18 Credits
CISP111	Requirements Planning/Develop This course surveys the main components of the business systems cycle. The five phases of the systems development life cycle (SDLC) (systems planning, system analysis, systems design, systems implementation, and system operation and support) will be investigated. Students will look at how many of the typical business needs are incorporated into a business system. These may include invoicing, accounts receivable, order entry, inventory, accounts payable, payroll, manufacturing, and sales/marketing. Participation in a group project, site visit, or case study will give students a sense of group dynamics in real-world systems development projects. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): CISP100	3
HLTH101R	Intro to Health Careers/Retake This course allows for completion of a required background check and drug screen for reentry or repeat students. Students can be required to enroll in the repeated screening prior to completing a practicum at a healthcare related site or as needed for additional criteria of a particular program. Note: If the CBC/DS process is not completed in the specified timeframe, a failing grade will be given for the course. Grading is Pass/Fail. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	0
HLTH211	Healthcare Management This course provides a foundation in management principles with special application and focus on the health care industry. The course will focus on organizational resource management in the health care industry including strategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project management and contract management. Case analysis will be applied through the discussion of various health care management-related situations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109	3
HLTH250	Healthcare Reimbursement Mgmt This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
Transfer (9cr)	Advanced Standing Credit	9

Major		35 Credits
HINT209	Quality/Perf Improve Hlth Care This course is an introduction of the methods used to define, describe, recognize and apply total quality management in health care. The principles of the quality assessment process and risk management will be emphasized. The course will provide an opportunity for the student to gain skills in collecting and analyzing data through a team approach. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT215 for HIT/HIM majors; HLTH210 for HSAD majors	3
HLTH320	Public Health Perspectives This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110	3
HLTH401	Health Care Research This course will provide the fundamentals of statistical analysis as it applies to health care research. The student in this course will also develop a fundamental understanding of the research process with emphasis on critical reading of published research. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL311 Prerequisite(s): STAT219	3
HHCM300	Case Management Fundamentals This course will provide an overview of the case management process and the job responsibilities. The student will become knowledgeable with current professional practice standards and required essential skills of the case management professional. The course will emphasize case management ethical and legal principles, biopsychosocial assessment, client engagement and essential required skills while differentiating between the various roles of a case manager. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): BIOL116 or BIOL222 and BIOL222L	3
HHCM310	Community Services The course focuses on the resources available in the community through various state agencies, and on related services available to clients and their families with physical, cognitive and/or emotional disabilities. An emphasis is placed on how case managers coordinate community services and support for clients and families across each transition of patient care. Woven throughout the course will be topics related to state and federal regulations including the Americans with Disabilities Act (ADA), and Family and Medical Leave Act (FMLA). Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM311	Adjustment to Disability This course examines the various personal, psychological and social adjustments experienced by an individual with physical, cognitive, and/or emotional disabilities. The course will include in-depth discussion and analysis of the medical and psychological traits of disabilities. The student is expected to develop an understanding of treatment protocols and resources required to facilitate successful continuum of care for clients and their families. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM312	Insurance/UR/Dischrge Planning This course provides an overview of various public and private insurances, payers and appeal processes that impact case management interventions. The course will include the process of conducting a utilization review addressing issues such as prior authorization, admissions, services provided, and the length of stay. An emphasis will be placed on creating and implementing a discharge plan utilizing specific insurance benefits. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300 and HLTH250	3
HHCM401	Documentation and Reporting The course examines the methodology and processes utilized in client case management documentation, report writing, and client interviews. It also covers re-solving conflicts and barriers among members of the interdisciplinary team including clients, their caregivers, or support systems. The course includes processes related to gathering client-centered data, organizing and analyzing the information to write various reports and ensure documentation. Additionally, students will conduct a cost benefit analysis to measure the efficacy of care interventions. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and MCMG300	4
HHCM402	Disability Management This course examines managing the care of a client with an illness/injury/disability and returning that individual to the work setting or achievement of maximum medical improvement. The course focuses on the case manager role and responsibilities in evaluating multidisciplinary rehabilitation plans or programs. Review of the employer’s role in prevention and recovery, and the work environment for ergonomics, safety, and industrial hygiene will be examined. At the conclusion of the course, the student will be able to prepare an individual written rehabilitation plan. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM403	Special Populations The course is an overview of the special needs in providing case management for a number of special groups of individuals. These groups include individuals with substance abuse, veteran issues, vision/hearing impairments, intellectual developmental disorder, maternal/infant conditions, organ transplants, immune disorders, traumatic injuries, and mobility issues. This course will focus on the Americans with Disabilities Act (ADA) and accommodations for these special populations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM493 OR HHCM495	HHS Case Management Virtual Practicum OR Case Management Practicum HHCM493 HHS Case Management Virtual Practicum 4 CR Contact Practicum Coordinator at least two semesters prior to enrolling. This course is for special situations when students require a virtual experience with Program Director approval. The virtual experience provides an opportunity for the student to apply case management and casework skills as they complete client scenario case studies. The experience may be completed in coordination with a Michigan based Health and Human Service organization. The virtual practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions utilized in a public or private agency. Students are required to document a minimum of 120 hours researching and developing case management plans for client case scenarios and other assignments as assigned by course faculty. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval. HHCM495 HHS Case Management Practicum 4 CR Contact Regional Practicum Manager at least two semesters prior to enrolling. This course is the practicum experience for Health and Human Service Case Management and includes a supervised field experience. The student will complete a minimum of 120 hours in a case management environment under the direct supervision of a case manager. The practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions in a public or private agency. The student will be required to complete a case management plan for a client designated by the faculty or practicum preceptor Note: Any unexcused non-attendance or dismissal from the practicum experience will result in a grade of F. To meet the course requirements the student is required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits and may require student travel. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval.	4

Open Electives		26 Credits
Transfer (11cr)	Advanced Standing Credit	11
Open	Electives	15

Recommended Electives:		Credits
HHCM410	Case Mgmt Certification Prep This course is intended for individuals who meet the eligibility requirements to sit for the Certified Case Manager (CCM) exam through the Commission for Case Management Certification. This course provides an overview of major concepts and subject matter areas applicable to the CCM exam. Topics include a review of the Standards of Practice and the essential functions and five core components of case management, worker’s compensation, ADA, and community-based concepts. Emphasis will be placed on methodology of coordination and service delivery, legal and professional ethical issues, physical and psychological factors, and benefit systems. Students will also be provided with information and tactics to assist with test-taking skills. Note: This course is graded on a Pass/Fail basis. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	1
HLTH202	Death and Dying This course examines issues and concerns involved in helping patients and family members facing the problems of terminal illness and death. Students will be introduced to death-related issues for everyday life, including suicide, bereavement, euthanasia, and hospice care. Living will and advanced directives are discussed. This course also examines current medical concerns regarding the care and treatment of a terminal patient. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3
HLTH210	Health Care Orgnztns & Systems This course provides the student with an introduction to health care organizational systems and related resources. Discussions will include history and development of health care in the United States. Students gain a theoretical understanding of various health care provider roles in the overall organizational planning, management, quality, and assessment pertaining to major health policy issues and disciplines in the United States. Topics will compare and contrast the delivery of health care to those of other countries. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109	3
HSAD301	Cultural Issues in Health Care This course focuses on the multi-dimensional interaction of cultural competence and complexities in providing health services to a diversified population. There will be an emphasis on cultural competence and diversity management as it relates to health care delivery issues and disparities as well as the beliefs, religious/gender/ethnic differences of health care consumers. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): SOSC201	3
HSAD402	Health Care Risk Management This course examines issues related to risk management in health care. The focus will be on methods utilized to identify risk factors for the purpose of minimizing potential liability for health care organizations. Risk management programs consistent with current risk management trends to decrease liability will be highlighted. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT209	3
HSAD403	Health Care Economics This course introduces the student to the fundamental concepts of microeconomics theory and the correlation to the healthcare industry. Topics covered include: supply and demand modeling; cost-benefit analysis; the role of private and government health insurance; physician, hospital, long-term care, and pharmaceutical markets; and implications of how public policy can influence the healthcare industry. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): STAT219 or STAT220	3
HSAD425	Bioethics This course is an overview of both bioethical principles and ethical dilemmas that occur in various healthcare settings. The focus of the course is on the most important areas in bioethics including bioethical and moral principles, a basic framework for ethical decision-making, and a global view of ethical dilemmas. The use of case studies, various readings, and discussions on the provider-patient relationship will be emphasized throughout the course to assist the student in the development of a framework for ethical decision-making. Note: A grade of C or better is required to successfully complete this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and HLTH230	3
LEGL101	Introduction to Legal Studies	3
LEGL204	Family Law Students are introduced to the practical skills required in divorce, paternity, child protection, guardianship, and other proceedings. Special emphasis is placed on interviewing, investigation, file organization, and drafting documents in preparation for litigation in each of these subject areas. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): LEGL101	3

Which class should I take? When should I take it?

See our Recommended Program Sequences:

Health and Human Service Case Management with Associate in Allied Health

Allied health professionals

(Such as respiratory therapist, occupational therapy assistant, physical therapy assistant, medical assistant, mental health and social work technician/assistant professionals)

Transfer Credit for Associate Degree in Allied Health Profession with a GPA of 2.0	Advanced Standing Credit for current active professional credential/license	Total Davenport University credit to be completed	Minimum credits for graduation
60 Credits	+10 Credits	+50 Credits	=120 Credits

See Full Course List

Foundations of Excellence		41 Credits
ENGL311	Professional Writing This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL110 and COMM120	3
STAT219	Introduction to Biostatistics This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): MATH120 or MATH125	3
Transfer (35cr)	Advanced Standing Credit	35

Foundations of Health Professions		18 Credits
HLTH101R	Intro to Health Careers/Retake This course allows for completion of a required background check and drug screen for reentry or repeat students. Students can be required to enroll in the repeated screening prior to completing a practicum at a healthcare related site or as needed for additional criteria of a particular program. Note: If the CBC/DS process is not completed in the specified timeframe, a failing grade will be given for the course. Grading is Pass/Fail. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	0
HLTH211	Healthcare Management This course provides a foundation in management principles with special application and focus on the health care industry. The course will focus on organizational resource management in the health care industry including strategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project management and contract management. Case analysis will be applied through the discussion of various health care management-related situations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109	3
HLTH220	Pharmacology This course focuses on the principles of understanding basic Pharmacology and the effects medications have on the body and disease. Names of the top fifty most commonly used medications, their classification, and side effects will be discussed. Safety with respect to calculation and administration of medications will be emphasized. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): BIOL120, BIOL115 or BIOL221 and BIOL221L	3
HLTH250	Healthcare Reimbursement Mgmt This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
Transfer (9cr)	Advanced Standing Credit	9

Major		35 Credits
HINT209	Quality/Perf Improve Hlth Care This course is an introduction of the methods used to define, describe, recognize and apply total quality management in health care. The principles of the quality assessment process and risk management will be emphasized. The course will provide an opportunity for the student to gain skills in collecting and analyzing data through a team approach. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT215 for HIT/HIM majors; HLTH210 for HSAD majors	3
HLTH320	Public Health Perspectives This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110	3
HLTH401	Health Care Research This course will provide the fundamentals of statistical analysis as it applies to health care research. The student in this course will also develop a fundamental understanding of the research process with emphasis on critical reading of published research. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL311 Prerequisite(s): STAT219	3
HHCM300	Case Management Fundamentals This course will provide an overview of the case management process and the job responsibilities. The student will become knowledgeable with current professional practice standards and required essential skills of the case management professional. The course will emphasize case management ethical and legal principles, biopsychosocial assessment, client engagement and essential required skills while differentiating between the various roles of a case manager. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): BIOL116 or BIOL222 and BIOL222L	3
HHCM310	Community Services The course focuses on the resources available in the community through various state agencies, and on related services available to clients and their families with physical, cognitive and/or emotional disabilities. An emphasis is placed on how case managers coordinate community services and support for clients and families across each transition of patient care. Woven throughout the course will be topics related to state and federal regulations including the Americans with Disabilities Act (ADA), and Family and Medical Leave Act (FMLA). Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM311	Adjustment to Disability This course examines the various personal, psychological and social adjustments experienced by an individual with physical, cognitive, and/or emotional disabilities. The course will include in-depth discussion and analysis of the medical and psychological traits of disabilities. The student is expected to develop an understanding of treatment protocols and resources required to facilitate successful continuum of care for clients and their families. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM312	Insurance/UR/Dischrge Planning This course provides an overview of various public and private insurances, payers and appeal processes that impact case management interventions. The course will include the process of conducting a utilization review addressing issues such as prior authorization, admissions, services provided, and the length of stay. An emphasis will be placed on creating and implementing a discharge plan utilizing specific insurance benefits. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300 and HLTH250	3
HHCM401	Documentation and Reporting The course examines the methodology and processes utilized in client case management documentation, report writing, and client interviews. It also covers re-solving conflicts and barriers among members of the interdisciplinary team including clients, their caregivers, or support systems. The course includes processes related to gathering client-centered data, organizing and analyzing the information to write various reports and ensure documentation. Additionally, students will conduct a cost benefit analysis to measure the efficacy of care interventions. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and MCMG300	4
HHCM402	Disability Management This course examines managing the care of a client with an illness/injury/disability and returning that individual to the work setting or achievement of maximum medical improvement. The course focuses on the case manager role and responsibilities in evaluating multidisciplinary rehabilitation plans or programs. Review of the employer’s role in prevention and recovery, and the work environment for ergonomics, safety, and industrial hygiene will be examined. At the conclusion of the course, the student will be able to prepare an individual written rehabilitation plan. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM403	Special Populations The course is an overview of the special needs in providing case management for a number of special groups of individuals. These groups include individuals with substance abuse, veteran issues, vision/hearing impairments, intellectual developmental disorder, maternal/infant conditions, organ transplants, immune disorders, traumatic injuries, and mobility issues. This course will focus on the Americans with Disabilities Act (ADA) and accommodations for these special populations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM493 OR HHCM495	HHS Case Management Virtual Practicum OR HHS Case Management Practicum HHCM493 HHS Case Management Virtual Practicum 4 CR Contact Practicum Coordinator at least two semesters prior to enrolling. This course is for special situations when students require a virtual experience with Program Director approval. The virtual experience provides an opportunity for the student to apply case management and casework skills as they complete client scenario case studies. The experience may be completed in coordination with a Michigan based Health and Human Service organization. The virtual practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions utilized in a public or private agency. Students are required to document a minimum of 120 hours researching and developing case management plans for client case scenarios and other assignments as assigned by course faculty. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval. HHCM495 HHS Case Management Practicum 4 CR Contact Regional Practicum Manager at least two semesters prior to enrolling. This course is the practicum experience for Health and Human Service Case Management and includes a supervised field experience. The student will complete a minimum of 120 hours in a case management environment under the direct supervision of a case manager. The practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions in a public or private agency. The student will be required to complete a case management plan for a client designated by the faculty or practicum preceptor Note: Any unexcused non-attendance or dismissal from the practicum experience will result in a grade of F. To meet the course requirements the student is required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits and may require student travel. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval.	4

Open Electives		26 Credits
Transfer (26cr)	Advanced Standing Credit	26

Which class should I take? When should I take it?

See our Recommended Program Sequences:

Health and Human Service Case Management with Nursing ADN

For an associate degree registered nurse

Transfer Credit for Associate Degree in Nursing with a GPA of 2.0	Advanced Standing Credit for current active professional credential/license	Total Davenport University credit to be completed	Minimum credits for graduation
60 Credits	+16 Credits	+44 Credits	=120 Credits

See Full Course List

Foundations of Excellence		44 Credits
ENGL311	Professional Writing This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL110 and COMM120	3
STAT219	Introduction to Biostatistics This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): MATH120 or MATH125	3
Transfer (38cr)	Advanced Standing Credit	38

Foundations of Health Professions		18 Credits
HLTH101R	Intro to Health Careers/Retake This course allows for completion of a required background check and drug screen for reentry or repeat students. Students can be required to enroll in the repeated screening prior to completing a practicum at a healthcare related site or as needed for additional criteria of a particular program. Note: If the CBC/DS process is not completed in the specified timeframe, a failing grade will be given for the course. Grading is Pass/Fail. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	0
HLTH211	Healthcare Management This course provides a foundation in management principles with special application and focus on the health care industry. The course will focus on organizational resource management in the health care industry including strategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project management and contract management. Case analysis will be applied through the discussion of various health care management-related situations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109	3
HLTH250	Healthcare Reimbursement Mgmt This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
Transfer (12cr)	Advanced Standing Credit	12

Major		35 Credits
HINT209	Quality/Perf Improve Hlth Care This course is an introduction of the methods used to define, describe, recognize and apply total quality management in health care. The principles of the quality assessment process and risk management will be emphasized. The course will provide an opportunity for the student to gain skills in collecting and analyzing data through a team approach. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT215 for HIT/HIM majors; HLTH210 for HSAD majors	3
HLTH320	Public Health Perspectives This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110	3
HLTH401	Health Care Research This course will provide the fundamentals of statistical analysis as it applies to health care research. The student in this course will also develop a fundamental understanding of the research process with emphasis on critical reading of published research. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL311 Prerequisite(s): STAT219	3
HHCM300	Case Management Fundamentals This course will provide an overview of the case management process and the job responsibilities. The student will become knowledgeable with current professional practice standards and required essential skills of the case management professional. The course will emphasize case management ethical and legal principles, biopsychosocial assessment, client engagement and essential required skills while differentiating between the various roles of a case manager. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): BIOL116 or BIOL222 and BIOL222L	3
HHCM310	Community Services The course focuses on the resources available in the community through various state agencies, and on related services available to clients and their families with physical, cognitive and/or emotional disabilities. An emphasis is placed on how case managers coordinate community services and support for clients and families across each transition of patient care. Woven throughout the course will be topics related to state and federal regulations including the Americans with Disabilities Act (ADA), and Family and Medical Leave Act (FMLA). Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM311	Adjustment to Disability This course examines the various personal, psychological and social adjustments experienced by an individual with physical, cognitive, and/or emotional disabilities. The course will include in-depth discussion and analysis of the medical and psychological traits of disabilities. The student is expected to develop an understanding of treatment protocols and resources required to facilitate successful continuum of care for clients and their families. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM312	Insurance/UR/Dischrge Planning This course provides an overview of various public and private insurances, payers and appeal processes that impact case management interventions. The course will include the process of conducting a utilization review addressing issues such as prior authorization, admissions, services provided, and the length of stay. An emphasis will be placed on creating and implementing a discharge plan utilizing specific insurance benefits. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300 and HLTH250	3
HHCM401	Documentation and Reporting The course examines the methodology and processes utilized in client case management documentation, report writing, and client interviews. It also covers re-solving conflicts and barriers among members of the interdisciplinary team including clients, their caregivers, or support systems. The course includes processes related to gathering client-centered data, organizing and analyzing the information to write various reports and ensure documentation. Additionally, students will conduct a cost benefit analysis to measure the efficacy of care interventions. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and MCMG300	4
HHCM402	Disability Management This course examines managing the care of a client with an illness/injury/disability and returning that individual to the work setting or achievement of maximum medical improvement. The course focuses on the case manager role and responsibilities in evaluating multidisciplinary rehabilitation plans or programs. Review of the employer’s role in prevention and recovery, and the work environment for ergonomics, safety, and industrial hygiene will be examined. At the conclusion of the course, the student will be able to prepare an individual written rehabilitation plan. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM403	Special Populations The course is an overview of the special needs in providing case management for a number of special groups of individuals. These groups include individuals with substance abuse, veteran issues, vision/hearing impairments, intellectual developmental disorder, maternal/infant conditions, organ transplants, immune disorders, traumatic injuries, and mobility issues. This course will focus on the Americans with Disabilities Act (ADA) and accommodations for these special populations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM493 OR HHCM495	HHS Case Management Virtual Practicum OR Case Management Practicum HHCM493 HHS Case Management Virtual Practicum 4 CR Contact Practicum Coordinator at least two semesters prior to enrolling. This course is for special situations when students require a virtual experience with Program Director approval. The virtual experience provides an opportunity for the student to apply case management and casework skills as they complete client scenario case studies. The experience may be completed in coordination with a Michigan based Health and Human Service organization. The virtual practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions utilized in a public or private agency. Students are required to document a minimum of 120 hours researching and developing case management plans for client case scenarios and other assignments as assigned by course faculty. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval. HHCM495 HHS Case Management Practicum 4 CR Contact Regional Practicum Manager at least two semesters prior to enrolling. This course is the practicum experience for Health and Human Service Case Management and includes a supervised field experience. The student will complete a minimum of 120 hours in a case management environment under the direct supervision of a case manager. The practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions in a public or private agency. The student will be required to complete a case management plan for a client designated by the faculty or practicum preceptor Note: Any unexcused non-attendance or dismissal from the practicum experience will result in a grade of F. To meet the course requirements the student is required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits and may require student travel. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval.	4

Open Electives		26 Credits
Transfer (26cr)	Advanced Standing Credit	26

Which class should I take? When should I take it?

See our Recommended Program Sequences:

Health and Human Service Case Management Program Director

Meet Kimberly Corsi, the associate department chair and program director for the Health and Human Service case management programs at Davenport University.

Some programs require a student to complete a portion of their degree plan off-campus.
View a full list of those programs and courses

Health & Human Service Case Management: Completion

Health and Human Service Case Management: Completion

Preadmission requirements

Health and Human Service Case Management with Nursing LPN

For a licensed practical nurse

Foundations of Excellence

Foundations of Health Professions

Major

Open Electives

Recommended Electives:

Which class should I take? When should I take it?

Health and Human Service Case Management with Associate in Allied Health

Allied health professionals

(Such as respiratory therapist, occupational therapy assistant, physical therapy assistant, medical assistant, mental health and social work technician/assistant professionals)

Foundations of Excellence

Foundations of Health Professions

Major

Open Electives

Which class should I take? When should I take it?

Health and Human Service Case Management with Nursing ADN

For an associate degree registered nurse

Foundations of Excellence

Foundations of Health Professions

Major

Open Electives

Which class should I take? When should I take it?

Health and Human Service Case Management Program Director