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Role of Financial Aid Office

Welcome.

The Financial Aid Department: Who are we?

The Financial Aid Department awards financial aid to qualifying students and offers guidance through the financial aid process to help you make educational dreams a reality. Our goal is to help you Get Where the World is Going. Understanding your financial aid options is a critical part of that success.

We assist students and their families in providing the funds that help them pay for their educational expenses. Here's how the system works: Students and their families are expected to contribute to the cost of college. If a family is unable to contribute the entire cost, financial aid is available to eligible students to help bridge the gap. Financial aid is an important piece to your college journey and finding the right financing for your education is critical. You may not know where to begin. That's where we come in.

How our role helps you.

Financial aid forms and rules can be overwhelming! No worries. We know them, and we are here to help you through the process. Financial Aid Counselors who assist students in-person, on the phone, and online.

Financial Aid Counselors

Counselors are your point of contact. Counselors host loan counseling sessions, orientations, as well as one-on-one personalized meetings where students can meet personally and ask questions. Counselors are also available for student, faculty, and staff questions via the phone or email during business hours. Counselors should be your first mode of contact when you need to ask any financial aid questions, as they are ready and willing to assist you. Get to know the Financial Aid Department as well as which Counselor is available on your campus by visiting the ‘Meet our Department’ page.

Counselors also monitor your financial aid to ensure that aid is awarded and adjusted accordingly throughout the semester. They work to provide you with up-to-date notification of changes to your award. In addition, they certify your loans, report your enrollment, review your financial aid paperwork, and support other Davenport employees with financial aid related questions or concerns.

Have questions? Please contact us!