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Human Resources

Human Resources Courses

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As a human resources professional, you face the unique challenge of balancing the needs of the employer with the needs of employees. By building the right culture with appropriate communication, support, and employee engagement, you create a workplace where both sets of needs can be met.

Stay up-to-date on best practice that will ensure you remain a high-performing human resources professional with training at Davenport University.

Explore our current course offerings

Questions? Contact us at 616-233-2589 or ipex@davenport.edu for more information.

At your organization: IPEx professional development programs can be customized and delivered at your workplace, or a location of your choice. To learn more about these programs or to inquire about pricing, please contact ipex@davenport.edu.


SHRM Certification Exam Prep

COST: $1,395

LENGTH: 13 weeks

GRAND RAPIDS – DOWNTOWN
February 5 – May 7, 2018
Mondays from 6 p.m. - 9 p.m.REGISTER

ONLINE - 24/7 ACCESS
February 5 – May 7, 2018
REGISTER

This intensive 13-week SHRM certification prep course combines expert instruction with the most current SHRM Learning System®, so you will learn faster, retain more knowledge, and stay on track for success on the exam.

Becoming SHRM certified not only prepares you for the challenges ahead; it shows your colleagues, supervisors, and potential employers that you're invested in your career and ready to lead. Wherever your career takes you, your SHRM certification will define you as an HR expert and leader.

After completing this course, you will be able to:

  • Demonstrate your understanding of the knowledge domains and behavioral competencies tested on the exam.
  • Assume greater leadership roles and contribute to the strategic direction of your organization.
  • Create a common HR language that optimizes consistency and effectiveness.
  • Maintain an industry-leading level of excellence and relevance in human resources

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Essentials of Human Resources

COST: $750

LENGTH: 4 weeks

GRAND RAPIDS - DOWNTOWN
April 10 - May 8, 2018
Tuesdays from 6 - 8:45 p.m.
REGISTER

This course addresses the complex HR issues faced by today’s business professionals, ranging from legal matters to selecting qualified employees.

In just 5 weeks, we cover the latest knowledge related to HR laws and regulations to help reduce the risk of potentially costly lawsuits. This course is valuable for managers, team leaders, small business owners, or HR professionals who want to enter the competitive and growing HR profession.  

After completing this course, you will be able to:

  • Understand HR laws and regulations concerning compensation, employment law, recruitment, benefits, and risk management
  • Improve the employee recruitment and selection process while avoiding legal pitfalls
  • Enrich employee orientation, onboarding, professional development, and training

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Emotional Intelligence (EQ)

COST: $495

LENGTH: 1 day, 9 a.m. – 5 p.m.

GRAND RAPIDS - DOWNTOWN
February 6, 2018
REGISTER

LANSING
January 17, 2018REGISTER

DETROIT AREA
February 22, 2018REGISTER

In this 1-day workshop, you will learn to make stable decisions and get results through effective communication by managing your emotions.

Leaders who have developed a high emotional intelligence are able to facilitate high levels of productivity and collaboration. Become a leader that can leverage the ability to sense, understand, and apply the power of emotion.

Participants complete the Emotional Quotient Assessment™ prior to attending the course to empower a personal understanding of EQ.

After completing this course, you will be able to:

  • Utilize EQ to become more self-aware of your strengths and weaknesses
  • Regulate your emotions in times of tough decisions
  • Effectively communicate in ways that inspire and motivate
  • Tune in to non-verbal cues in ways that will illicit respect
  • Leverage your EQ to minimize conflict that disrupts the workplace

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Difficult Conversations

COST: $195

LENGTH: 4 hours, 8 a.m. – 12 p.m.

GRAND RAPIDS - DOWNTOWN
March 27, 2018
REGISTER

LANSING
February 28, 2018REGISTER

DETROIT AREA
March 15, 2018REGISTER

When difficult conversations arise, are you able to find the right words? Difficult conversations in the workplace are inevitable.

How can you manage the exchange so it goes as smoothly as possible?

In this 4-hour workshop, you will learn to manage difficult conversations to get the best results. Confidently turn crucial conversations into constructive ones. 

After completing this course, you will be able to:

  • Identify a conversation as crucial
  • Manage silence, violence, or hidden motives within the conversation
  • Create a safe environment that is conducive to collaboration
  • Use persuasion and not abrasion to get results

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