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Human Resources

Human Resources Courses

As a human resources professional, you face the unique challenge of balancing the needs of the employer with the needs of employees. By building the right culture with appropriate communication, support, and employee engagement, you create a workplace where both sets of needs can be met.

Stay up-to-date on best practices that will ensure you remain a high-performing human resources professional with training at Davenport University.

Explore our current course offerings


Contact us at 616-233-2589 or for more information.

Davenport University’s Institute for Professional Excellence (IPEx) Now Accredited by IACET
Accreditation demonstrates commitment to high-quality continuing education and training. Read more about this achievement. 

IACET Accreditation Logo      

At your organization: IPEx professional development programs can be customized and delivered at your workplace, or a location of your choice. To learn more about these programs or to inquire about pricing, please contact

SHRM Certification Exam Prep

This intensive 13-week SHRM certification prep course combines expert instruction with the most current SHRM Learning System®, so you will learn faster, retain more knowledge, and stay on track for success on the exam.

Becoming SHRM certified not only prepares you for the challenges ahead; it shows your colleagues, supervisors, and potential employers that you're invested in your career and you are ready to lead. Wherever your career takes you, your SHRM certification will define you as an HR expert and leader.

After completing this course, you will be able to:

  • Demonstrate your understanding of the knowledge domains and behavioral competencies tested on the exam.
  • Assume greater leadership roles and contribute to the strategic direction of your organization.
  • Create a common HR language that optimizes consistency and effectiveness.
  • Maintain an industry-leading level of excellence and relevance in human resources

SHRM Certification Exam Prep Registration

September 9 - December 2, 2019
Mondays from 6 p.m. - 9 p.m.
ONLINE - 24/7 ACCESS September 9 - December 2, 2019 REGISTER

The Institute for Professional Excellence at Davenport University is authorized by IACET to offer 7.5 CEUs for this program. This program is eligible for tuition reimbursement. 


Essentials of Human Resources

This course addresses the complex HR issues faced by today’s business professionals, ranging from legal matters to selecting qualified employees.

In just 5 weeks, we cover the latest knowledge related to HR laws and regulations to help reduce the risk of potentially costly lawsuits. This course is valuable for managers, team leaders, small business owners, or HR professionals who want to enter the competitive and growing HR profession.  

After completing this course, you will be able to:

  • Understand HR laws and regulations concerning compensation, employment law, recruitment, benefits, and risk management
  • Improve the employee recruitment and selection process while avoiding legal pitfalls
  • Enrich employee orientation, onboarding, professional development, and training

Essentials of Human Resources Registration


Tuesdays from 6 - 8:45 p.m.

The Institute for Professional Excellence at Davenport University is authorized by IACET to offer 2.0 CEUs for this program. This program is eligible for 13 PDCs through SHRM


Emotional Intelligence (EQ)

COST: $495

LENGTH: 1 day, 9 a.m. – 5 p.m.




In this 1-day workshop, you will learn to make stable decisions and get results through effective communication by managing your emotions.

Leaders who have developed a high emotional intelligence are able to facilitate high levels of productivity and collaboration. Become a leader that can leverage the ability to sense, understand, and apply the power of emotion.

Participants complete the Emotional Quotient Assessment™ prior to attending the course to empower a personal understanding of EQ.

After completing this course, you will be able to:

  • Utilize EQ to become more self-aware of your strengths and weaknesses
  • Regulate your emotions in times of tough decisions
  • Effectively communicate in ways that inspire and motivate
  • Tune in to non-verbal cues in ways that will elicit respect
  • Leverage your EQ to minimize conflict that disrupts the workplace

Emotional Intelligence Registration

November 13, 2019  REGISTER
DETROIT September 19, 2019 REGISTER
LANSING October 17, 2019 REGISTER
MIDLAND December 12, 2019 REGISTER

The Institute for Professional Excellence at Davenport University is authorized by IACET to offer 0.7 CEUs for this program. This program is eligible for 7 PDCs through SHRM.