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Leadership

Leadership Courses

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Learn how to engage and influence your team to increase productivity and collaboration. Get expert instruction on the most relevant leadership topics.

Our leadership training courses focus on a variety of skills and techniques that will elevate your effectiveness. These courses are valuable to all levels of leaders who want to make a difference.

Explore our current course offerings

Questions? Contact us at 616-233-2589 or ipex@davenport.edu for more information.

At your organization: IPEx professional development programs can be customized and delivered at your workplace, or a location of your choice. To learn more about these programs or to inquire about pricing, please contact ipex@davenport.edu.


Situational Leadership

COST: $895

LENGTH: 2 days, 9 a.m. - 5 p.m.

GRAND RAPIDS - DOWNTOWN
November 13 - 14, 2018
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WARREN
October 2 - 3, 2018
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A private loan payment option is now available! If you're interested in this option, please call us at 616-233-2589 before registering.

This 2-day course will equip you with the tools to apply the most effective leadership style in any given situation based on the needs of the team member. Learn how to read people, influence (not control), and become the kind of leader that others want to follow.

By using the Situational Leadership techniques, you can achieve greater productivity within your team. On an organizational level, this style of leadership has been proven to help retain your most talented employees by being more responsive to their development needs.

After completing this course, you will be able to:

  • Diagnose the development levels of employees and choose the appropriate leadership style
  • Help others develop competence, motivation, and confidence
  • Effectively shift employee intentions into behaviors and behaviors into accountability
  • Increase the energy, self-reliance, and drive of the employees on your team

This program is eligible for 14 PDCs through SHRM.  

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Negotiating for Results

COST: $195

LENGTH: 4 hours, 8 a.m – 12 p.m.

GRAND RAPIDS - DOWNTOWN
November 20, 2018
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Negotiating is about creating and gaining value – and it is rarely simple. The process can be complicated by personalities, chain of command, and alleged power. Professionals who master the process of negotiation save both time and money, and develop a higher degree of fulfilment in their work.

In this 4-hour workshop, you will develop your skills and confidence for negotiating with internal and external stakeholders, including customers, suppliers, and colleagues. Turn face-to-face confrontation into side-by-side problem solving with effective negotiation skills.

After completing this course, you will be able to:

  • Negotiate more successfully
  • Prepare for the negotiation process, regardless of the circumstances
  • Identify and utilize different negotiation styles based on the situation
  • Develop strategies for dealing with tough or unfair tactics
  • Quickly identify alternatives and recognize options
  • Implement basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA

This program is eligible for 4 PDCs through SHRM

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Leading the Next Generation

COST: $195

LENGTH: 4 hours, 8 a.m – 12 p.m.

GRAND RAPIDS - DOWNTOWN
September 11, 2018
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LANSING
December 12, 2018
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WARREN
October 25, 2018
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In order to be an effective leader in today’s workplace, it is critical to know how to inspire and engage all generations to create higher-functioning teams.

This 4-hour workshop will help you understand how to capitalize on each of the talents and strengths of all employees to build a more collaborative environment.

After completing this course, you will be able to:

  • Identify generation gap issues
  • Apply organizational strategies to meet the needs of each generation
  • Align cultural values with expectations
  • Leverage the strengths of each generation

This program is eligible for 4 PDCs through SHRM

Download THE BROCHURE

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Strategic Planning and Tactical Action

COST: $495

LENGTH: 1 day, 9 a.m – 5 p.m.

GRAND RAPIDS - DOWNTOWN
September 6, 2018
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LANSING
September 19, 2018
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WARREN
September 26, 2018
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A strategic plan sets the direction and establishes priorities for your organization. A good strategic plan lets employees know what they should be working on and how to prioritize.

Define your organization’s view of success. Through this 1-day workshop, you will gain a stronger understanding of the strategic planning process. Learn ways to translate your goals and objectives into tactical action plans that can be implemented at all organizational levels.

After completing this course, you will be able to:

  • Initiate strategic planning by developing key success factors, benchmarking, and best practices
  • Relate mission, vision, and values within strategy and link the strategic plan to KPIs
  • Use a SWOT analysis to determine goals that leverage strength and account for weakness
  • Assign roles, responsibilities, and accountabilities to drive initiatives forward
  • Utilize cascading goals, tactical action plans, and balance scorecards
  • Communicate strategies to all levels of the organization for universal buy-in

This program is eligible for 7 PDCs through SHRM

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Leading Without Authority

COST: $495

LENGTH: 1 day, 9 a.m – 5 p.m.

GRAND RAPIDS - DOWNTOWN
September 18, 2018
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LANSING
September 26, 2018
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WARREN
September 27, 2018
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Even if you cannot command compliance, you can get enthusiastic cooperation. Power and influence involve much more than just telling people what to do. Regardless of your position, you have the ability to lead other people in your job.

In this 1-day workshop, you will learn to engage others, manage interactions, and shape outcomes without formal authority. Influence is power. No matter who you are, where you work, or what your professional goals are, achieving more influence in the workplace is critical for success.

After completing this course, you will be able to:

  • Develop a strategy for achieving results through others
  • Establish credibility to increase influence as a leader
  • Use emotional intelligence (EQ) as a tool for managing relationships
  • Use Level 5 Leadership to build a professional network
  • Reference DISC to influence interaction

This program is eligible for 7 PDCs through SHRM

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The Conflict-Savvy Leader

COST: $495

LENGTH: 1 day, 9 a.m – 5 p.m.

GRAND RAPIDS - DOWNTOWN
TBD

This class is full. Please email ipex@davenport.edu to be placed on the waiting list for the next offering.

Despite the painful costs of mistrust, 88% of employees report that their supervisors handle conflict poorly. Bridge the gap! Learn a proven, step-by-step process for permanently restoring collaboration between direct reports or other key members of your teams.

We've teamed up with Anna Maravelas, president of Thera Rising and author of "How to Reduce Workplace Conflict and Stress" and the Employee Assistance Center to bring this 1-day workshop to Grand Rapids. Experts across industries recognize Anna for her ability to transform negative cultures into climates of respect, fiscal responsibility, and pride. The New York Times called her "The best source on workplace irritability and tension." 

After completing this course, you will be able to:

  • Transform attitudes of “us versus them” into a hardheaded search for solutions
  • React with confidence when individuals pressure you to take sides
  • Achieve lasting resolution despite conflicting accounts of past events
  • Shift the focus from who’s “right” to eliminating specific behaviors that are destroying collaboration
  • Turn blame into a shared responsibility for the future

Download THE BROCHURE

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