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Management

Management Courses

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Effective supervision is essential to the success of any organization. Master your management skills through a variety of courses offered through Davenport University’s Institute for Professional Excellence.

Become a more effective and recognized leader so you can lead your team, increase productivity, and advance in your career. 

Explore our current course offerings

Questions? Contact us at 616-233-2589 or ipex@davenport.edu for more information.

At your organization: IPEx professional development programs can be customized and delivered at your workplace, or a location of your choice. To learn more about these programs or to inquire about pricing, please contact ipex@davenport.edu.


Certificate of Supervisory Management

COST: $2,495 Early-Bird Price
($2,950 Regular Price)

LENGTH: 12 weeks (6 sessions)

GRAND RAPIDS – DOWNTOWN
January 30 - April 10, 2019
Wednesdays from 9 a.m. – 5 p.m.
Early-bird pricing ends 12/21/18
REGISTER

MIDLAND/GREAT LAKES BAY
January 9 - March 20, 2019
Wednesdays from 9 a.m. – 5 p.m.
Early-bird pricing ends 12/21/18REGISTER

DETROIT
March 12 – May 21, 2019
Tuesdays from 9 a.m. – 5 p.m.
Early-bird pricing ends 2/15/19
REGISTER

LANSING
February 21 - May 9, 2019
Thursdays from 9 a.m. – 5 p.m.
Early-bird pricing ends 1/25/19
REGISTER

A private loan payment option is now available! If you're interested in this option, please call us at 616-233-2589 before registering.

This 12-week, 6-session course focuses on the core competencies necessary to increase productivity and performance. Learn to build collaboration, promote trust, and empower your employees to achieve results.

Whether you are a new or experienced supervisor, this course will help you find the right mix of guidance, leadership, and motivation to acquire peak results.

After completing this course, you will be able to:

  • Acquire a basic understanding of leadership skills and how they will enhance your ability to be successful
  • Clarify the nature of your leadership and understand employees’ motivation to perform
  • Recognize and utilize key elements that move teams from involvement to empowerment
  • Identify types of conflict and effectively communicate to find a resolution
  • Put to use important techniques such as active listening, persuasion and negotiation 

This course is eligible for 3 academic credits toward an undergraduate degree at Davenport University and 42 PDCs through SHRM.

Download THE BROCHURE

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Certified Manager (CM®) Exam Prep

COST: $2,055

LENGTH: 15 weeks

ONLINE 24/7
January 7 – April 27, 2019
REGISTER

Take the next step in your management career with the Certified Manager (CM®) program. The CM® Certification is a professional credential that validates your ability to manage with a proven level of competence.

Obtaining this certification is a great next step for graduates of Davenport University’s Certificate of Supervisory Management or other management/leadership training programs. Participants earn the CM® certification by meeting certain eligibility requirements and passing a series of three management skill assessments offered through the Institute of Certified Management Professionals (ICPM).

    • Utilize MBO, probability, decision trees, PERT, and forecasting for strategy formulation and decision making
    • Integrate methods of organizational structure, division of labor, span of control, centralization/ decentralization, delegation, staffing, and diversity
    • Apply accepted theories of leadership and motivation as they relate to communications and management of individual and group behavior
    • Apply control function and processes related to production management, quality, information systems, and control tools

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Emotional Intelligence (EQ)

COST: $495

LENGTH: 1 day, 9 a.m. – 5 p.m.

GRAND RAPIDS - DOWNTOWN
October 30, 2018
REGISTER

WARREN
December 6, 2018REGISTER

LANSING
February 6, 2019REGISTER

MIDLAND
March 20, 2019REGISTER

In this 1-day workshop, you will learn to make stable decisions and get results through effective communication by managing your emotions.

Leaders who have developed a high emotional intelligence are able to facilitate high levels of productivity and collaboration. Become a leader that can leverage the ability to sense, understand, and apply the power of emotion.

Participants complete the Emotional Quotient Assessment™ prior to attending the course to empower a personal understanding of EQ.

After completing this course, you will be able to:

        • Utilize EQ to become more self-aware of your strengths and weaknesses
        • Regulate your emotions in times of tough decisions
        • Effectively communicate in ways that inspire and motivate
        • Tune in to non-verbal cues in ways that will elicit respect
        • Leverage your EQ to minimize conflict that disrupts the workplace

This program is eligible for 7 PDCs through SHRM

Download THE BROCHURE

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Difficult Conversations

COST: $195

LENGTH: 4 hours, 8 a.m. – 12 p.m.

GRAND RAPIDS - DOWNTOWN
December 11, 2018
REGISTER

When difficult conversations arise, are you able to find the right words? Difficult conversations in the workplace are inevitable.

How can you manage the exchange so it goes as smoothly as possible?

In this 4-hour workshop, you will learn to manage difficult conversations to get the best results. Confidently turn crucial conversations into constructive ones. 

After completing this course, you will be able to:

        • Identify a conversation as crucial
        • Manage silence, violence, or hidden motives within the conversation
        • Create a safe environment that is conducive to collaboration
        • Use persuasion and not abrasion to get results

This program is eligible for 4 PDCs through SHRM

Download THE BROCHURE

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Talk So People Listen

COST: $195

LENGTH: 4 hours, 8 a.m. - 12 p.m.

LANSING
November 14, 2018REGISTER

WARREN
November 8, 2018REGISTER

Use your words to inspire action. Effectively manage workplace relationships, assignment, and ideas through clear communication and engagement.

What you say and how you say it is important. Use your words to inspire action with this 4-hour workshop. This course is successful when participants come prepared with experiences to share. 

After completing this course, you will be able to:

        • Distinguish between persuasion and manipulation
        • Utilize techniques to influence others
        • Initiate persuasive conversations
        • Use storytelling to extend influence 

This program is eligible for 4 PDCs through SHRM.  

Download the brochure

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Finance for the Non-Financial Manager

COST: $495

LENGTH: 1 day, 9 a.m – 5 p.m.

GRAND RAPIDS - DOWNTOWN
November 15, 2018REGISTER

DETROIT
March 6, 2019REGISTER

LANSING
March 19, 2019REGISTER

MIDLAND
March 5, 2019REGISTER

Take the guesswork out of your decision-making and deliver a better bottom line. This 1-day course is designed for managers who want an applicable understanding of financial concepts, tools, and techniques.

By the end of this course, you will have a grasp on the numbers side of business and the impact that it has. You will be able to apply your training to contribute strategic information to your organization by analyzing opportunities, assessing risks, and effectively communicating ideas.

After completing this course, you will be able to:

        • Apply basic finance principles and use financial terminology
        • Evaluate the financial viability of projects
        • Apply tools for effective capital planning, budgeting, and forecasting
        • Communicate information through financial terms
        • Leverage data and analysis in decision-making

Download THE BROCHURE

This course is eligible for 7 CPE credits through the NASBA and 7 PDCs through SHRM. .

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Business Planning for Entrepreneurs

COST: $1,595

LENGTH: 7 weeks

GRAND RAPIDS - LETTINGA
October 30 - December 11, 2018
Tuesdays from 6 p.m. - 9:50 p.m.
REGISTER

Effective business planning is critical to an entrepreneurial company's long-term success and its ability to raise capital and grow successfully. Be prepared to tell your story and conservatively predict your business future.

This 7-week course provides foundational knowledge of the entrepreneurial process and its applications in new ventures and other aspects of business management.

After completing this course, you will be able to:

        • Identify the elements of a good business plan
        • Effectively build new venture teams and secure financial support
        • Recognize and evaluate new business opportunities
        • Employ basic strategies for enterprise growth and development

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