The Certified Medical Administrative Assistant (CMAA) Exam Prep program provides you with the skills needed to excel in a medical office environment. Learn to manage patients, co-workers, and time with confidence and grace. This program will prepare you to successfully pass the Certified Medical Administrative Assistant (CMAA) national certification exam offered by National Healthcareer Association (NHA). This program includes the CMAA exam.

After completing this course, you will be able to:

  • Comply with basic medical ethics as well as HIPAA/HITECH, OSHA, CMS regulations
  • Understand and utilize medical terminology for administrative duties in a medical facility
  • Evaluate a medical office’s scheduling needs and appropriately book patient services
  • Accurately obtain patient information, verify insurance coverage, and prepare encounter forms
  • Correctly file medical records and perform basic financial and other general office procedures
  • Manage medical documents including medical billing and coding processes
  • Create a positive and engaging patient experience

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