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Business Training and Certification

The Institute for Professional Excellence’s professional development courses, programs, and certificates provide information essential for job and career success.  Each program enables you to increase knowledge, develop expertise, and obtain the tools and experience needed to achieve immediate results. You’ll gain insight from our industry-experienced facilitators and learn the time-tested strategies to achieve business success in a unique adult-focused learning environment.   Download our 2016 Course Calendar!

Certificate Programs

Certificate of Supervisory Management 
Strengthen and develop the core supervisory skills necessary to increase productivity and performance.                                        

Blanchard Situational Leadership II®
The Situational Leadership® II Workshop will help you apply the most comprehensive, tangible and useful model of leadership available.   

Certificate of Project Management
Improve performance, provide leadership and deliver projects on time and on budget.   

SHRM Essentials of HR Management
Understand the fundamental issues surrounding HR today.

Certification Exam Prep 

Certified Management Accountant (CMA)
Prepare for the Certified Management Accountant (CMA) exam developed and
conducted by the Institute of Management Accountants (IMA). 

Project Management Professional (PMI-PMP)® Certification
Prepare for the Project Management Professional (PMP)® certification examination through PMI®.                                                                                 

SHRM Certification (SHRM-CP/SCP)
Establish yourself as a globally-recognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP). 

Certified Professional Coder (CPC) Exam Preparation Course
Prepare to challenge the CPC exam, a national coding certification exam. 

PMP® Boot Camp
Prepare to pass the PMP exam while learning Agile and advanced project management tools and principals.

Agile Certified Practitioner (PMI-ACP)®
Train in Agile tools and techniques to successfully manage any project that you take on.

PMP, PMI-ACP and PMI are registered marks of the Project Management Institute, Inc.

One-day Business Skill Courses 

Why Aren't You Delegating?
Learn to use delegation effectively with your peers as well as your direct reports.                                    

Exceeding Expectations: Great Customer Service
Learn the six critical elements of customer service that bring customers back to experience service that outdoes the competition.                  

Exceptional Presentations
Develop effective presentation skills that increase credibility, aid in retention of the message, and motivate the receiver to take the desired action.

Etiquette Essentials for Business 
Gain an extra edge and learn to handle any business situation with confidence.

Effective Writing for Business: Reports and Proposals 
Build on a solid base of writing skills to learn to write with impact in formal, informal,
report, and proposal styles.

Leveraging the Generation Gap 
Explore problems, solutions, and strategies to help overcome issues of the generation gap.

Time Management: Get Organized for Peak Performance  
Explore techniques to better manage your time and learn to rely on the abilities of others to achieve goals and complete projects. 

Accounting Skills for Supervisors
Gain the confidence to collaborate with finance and accounting professionals to achieve
financial goals.

Success With Emotional Intelligence 
Learn techniques to understand, use, and appreciate the role of emotional intelligence
in the workplace.

Managing Change in the Workplace 
Learn how to manage and cope with change and how to lead others to adapt and thrive in
a new environment.

Creative Thinking for Team Success 
Gain techniques to boost your creative potential and to foster creativity and innovation
in your workplace.

 

For more information, contact us at 616-233-2581 or email ipex@davenport.edu

Sign up to receive information about our upcoming classes!

All courses are available for onsite delivery with special pricing for larger groups. Please contact IPEx for more information at (616) 233-2580.

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