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Increase your knowledge, develop expertise, and obtain the tools and experience needed to achieve immediate results. You’ll gain insight from our industry-experienced facilitators and learn the time-tested strategies to achieve business success in a unique adult-focused learning environment.   

Download our 2017 Course Calendar!

Certificate Programs

Certificate of Supervisory Management 
Strengthen and develop the core supervisory skills necessary to increase productivity and performance.
Situational Leadership® II
The Situational Leadership® II Workshop will help you apply the most comprehensive, tangible and useful model of leadership available.
Certificate of Project Management
Improve performance, provide leadership and deliver projects on time and on budget.
Essentials of Human Resources
Understand the fundamental issues surrounding HR today.
International Business Experience
Strengthen your leadership, problem solving, and communication skills while gaining a strong understanding of cultural and business norms.
Certificate of Integrated Operations Management 

Designed for professionals who wish to improve operations in their organizations, this program examines proven techniques to maximize efficiency, reduce risk and improve quality. 

Center of Sales Excellence
Develop professionally trained, polished, and qualified sales professionals. Develop skills in customer-centric selling, closing complex opportunities, and strategic account management.


Certification Exam Prep 

Certified Management Accountant (CMA)
Prepare for the Certified Management Accountant (CMA) exam developed and
conducted by the Institute of Management Accountants (IMA). 

Project Management Professional (PMP)® Certification
Prepare for the Project Management Professional (PMP)® certification examination through PMI.                                                                                 

SHRM Certification (SHRM-CP/SCP)
Establish yourself as a globally-recognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP). 

Certified Professional Coder (CPC) Exam Preparation Course
Prepare to challenge the CPC exam, a national coding certification exam. 

PMP® Boot Camp
Prepare to pass the PMP® exam while learning Agile and advanced project management tools and principals.


Project Management Professional (PMP) and PMP are registered marks of the Project Management Institute, Inc.

One-day Business Skill Courses 

Managing People Through Change 
Learn how to manage and cope with change and how to lead others to adapt and thrive in a new environment.                             

Customer Service
Learn the six critical elements of customer service that bring customers back to experience service that outdoes the competition.                  

Creative Thinking 
Gain techniques to boost your creative potential and to foster creativity and innovation 
in your workplace.

Developing Emotional Intelligence 
Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace.

Effective Writing for Business 
Build on a solid base of writing skills to learn to write with impact in formal, informal,
report, and proposal styles.

Managing a Multi-Generational Workforce 
Explore problems, solutions, and strategies to help overcome issues of the generation gap.

Finance for the Non-Financial Manager
Learn to navigate your company’s financial reports and statements to improve your bottom line.

Many IPEx programs are eligible for SHRM recertification credits (PDCs) and CPE credits in accordance with the standards of the National Registry of CPE Sponsors.  For more information, contact us at 616-233-2589 or email

All courses are available for onsite delivery with special pricing for larger groups. Please contact IPEx for more information at (616) 233-2580.


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