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Reduction or Waiver of Charges

How to Appeal DU Charges

Students have the opportunity to appeal charges to their student accounts up to 30 calendar days following the end of the semester in question.  All completed appeals received will be reviewed by the Appeals Committee.  Appeals are approved or denied on a case-by-case basis and may be awarded partially or with conditions. 

An appeal must include supporting documentation. Documents must be detail specific, related, and legible. Requests received without supporting documentation will not be reviewed by the Committee.  

Examples of supporting documentation:

  • Email communication between student and Davenport University employee
  • Official documentation that supports the claim must be on the organization/company letterhead.
  • Dates of documentation must match dates of request.

Students will receive a written decision on their appeal within 45 business days, based on the Appeals Committee review schedule.

Students are allowed two (2) appeals for their lifetime at Davenport University

Appeal requests with supporting documentation may be submitted online (below) or mailed to:

Davenport University
Attn.: Bursar's Office
6191 Kraft Avenue
Grand Rapids, MI  49512