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Programs & Offerings


These programs address specific topics based on employee feedback, to provide you with learning opportunities that  are relevant to achieving both personal and professional development as well as the University’s key results.

The 7 Habits of Highly Effective People®

Based on the proven principles found in Dr. Stephen R. Covey's best-selling business book, this workshop helps individuals become more effective in their personal and professional lives. Participants not only learn, but also use processes and tools to live and apply the 7 Habits.  Participants gain hands-on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities.

 The 5 Choices to Extraordinary Productivity®

Participants learn a process which, when followed, will dramatically increase their ability to achieve life’s most important outcomes. Backed by science and years of experience, this course will produce a measurable increase in productivity and an inner sense of fulfillment and accomplishment. This will help managers make the right choices as they plan their day, week and life. DU Managers will align daily and weekly tasks with the most important goals. DU Managers will move from being buried alive to extraordinary productivity!

Crucial Conversations®

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), participants will surface the best ideas, make the highest-quality decisions, and then act on decisions with unity and commitment.

Cultural Intelligence® (CQ)

Davenport needs faculty and staff who can be effective and respectful in a variety of cultural situations in order to recruit, retain, and graduate increasingly culturally diverse students.  We also need to build skill in Global and Intercultural Competence across our faculty and staff in order to support student achievement of the DU Excellence System outcome of Global and Intercultural Competence.  Cultural effectiveness has traditionally been very difficult to measure. Now, using the only evidence-based assessment of cultural intelligence (CQ), DU can more effectively assess and develop CQ across our organization.

DiSC (Behavioral Styles)

Employees discover their own behavioral style (DiSC), and learn how to identify, appreciate and adapt to the style of others. Participants will increase their ability to build productive, positive relationships that maximize performance and achieve excellence in service.  Strategies learned apply to both internal and external relationships.