Bachelor of Science in Health and Human Service Case Management

Launch or advance your health and human service case management career

Bachelor of Science - Health and Human Service Case Management (120 credits)

Harness the power of technology and learn from Davenport faculty who have a wide range of case management experience. They’ll teach you how to assess, plan, implement, coordinate, monitor and evaluate the options available to meet client needs across the continuum of care.

The health and human service case management program (formerly known as the medical case management program) path is especially ideal if you have an associate degree in allied health, nursing, social service or mental health. When you earn your health and human service case management degree, you’ll be well-positioned to go on to earn case management certification.

Take online case management courses through Davenport’s Global Campus or in-person courses on our campuses in Lansing, Warren, Grand Rapids, Kalamazoo and Midland.

Prepare for case management certification

Position yourself to become a health and human service case manager through the case management program at Davenport. Enjoy entering or advancing in a health care case management field that’s projected to grow 17% through 2029, according to the U.S. Bureau of Labor Statistics (BLS)

After you earn your case management degree and complete employment requirements, you’ll be eligible to sit for the Commission for Case Manager Certification – Certified Case Manager (CCM) national exam and the Human Services-Board Certified Practitioner (HS-BCP) through the Center for Credentialing and Education. By earning these industry-recognized case management certification, you’ll let employers know you’re a health care or human service case manager with the expertise, knowledge and professional experience needed to provide the right service for patients through all phases of care.

Explore classes for the health and human service case management degree

Prepare for in-demand health care or human service case management careers through in-person or online case management courses like anatomy and physiology with human disease, pharmacology, disability management and public health perspectives. Courses for the case management degree program focus on advocacy, communication, and resource management, and promote quality and cost-effective interventions and outcomes for patients. You’ll work on projects that incorporate real-world scenarios you might encounter as a health and human service case manager.

NEW Fall 2022 specialties:

Family/Life Skills Psychology (18 credits) - This specialty will include five additional courses: Stress Management for Life, Abnormal Psychology, Dimensions of Aging, Developmental Psychology, Psychology Special Topics, and Risk and Resilience in the Family.
Medical Assisting (13 credits) - This specialty will include four additional courses: Clinical Patient Care, Clinical Laboratory Procedures, Medical Office Applications, and Medical Assisting Practicum.

See Full Course List

Foundations of Excellence		41 Credits
ACES100	AchieveCareer/EducationSuccess This course presents the skills needed for university success and initiates students to career planning and development. Students evaluate their abilities and interests in order to develop career goals and align these goals with an appropriate course of study. Through a career investigation project, students are introduced to research techniques. Students also improve on academic skills necessary to successfully complete university work, such as critical thinking, study techniques, and test taking strategies. In addition, students are introduced to important dynamics of interpersonal communication and conflict resolution. The course also orients students to the University, to the Davenport University Excellence System, and to other elements of the Davenport curriculum. (This course is required for all new business, health, and technology students, except those transferring with 30 or more semester credits.) Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/h	3
BIOL115	A & P w/Human Disease I This course is the first of a two semester sequence that provides a foundation in human anatomy, physiology and the disease process for students in the Health Information Management and Allied Health programs. Students will learn anatomical and physiological terminology, homeostatic mechanisms, and other fundamental principles of anatomy and physiology. Students will study the structure, function, common disease processes, characteristics, and treatments related to the following body systems: integumentary, skeletal, muscular, nervous, senses, and endocrine. Each organ system will be studied with emphasis on the relation-ship between systems. Note: A grade of C or better is required to take the next course in the sequence. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	4
BIOL116	A & P w/Human Disease II This course is the second of a two-semester sequence that provides a foundation in human anatomy, physiology and the disease process for students in the Health Information Management and Allied Health programs. This course expands on previously gained knowledge in the anatomy and physiology of the human body. Students will continue to learn anatomical and physiological terminology, homeostatic mechanisms, and other fundamental principles of anatomy and physi-ology. Students will study the structure, function, common disease processes, characteristics, and treatments related to the following body systems: blood and circulation, cardiovascular, lymphatic and immune, respiratory, digestive, urinary, and reproductive. Each organ system will be studied with emphasis on the relationship between systems. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): Completion of BIOL115 with a C grade or above.	4
COMM120	Presentation Techniques This course introduces and applies the theories and principles of effective communication. Students learn to organize and present clear, logical messages to specific audiences. They develop confidence in public speaking and increase their ability to inform and persuade listeners. They also implement critical thinking and listening skills. Finally, students exhibit the skills and tools necessary to construct, organize, and deliver effective speeches. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
ENGL109	Composition This course introduces students to expository and persuasive writing. Employing critical thinking and the writing process, students will compose academic essays utilizing a variety of modes. They will also analyze and respond to a variety of academic and professional readings. Students will evaluate information and audience to improve form and content. Students are also introduced to the research process, including finding, evaluating, and documenting sources, to complete a short research project using the American Psychological Association Style. Note: ENGL109L is a 0 credit hour lab utilized in the Accelerated Learning Program (ALP). Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): Appropriate test scores or successful completion of ENGL021. Student must also complete a diagnostic writing sample.	3
ENGL110	Advanced Composition This course further develops the skills in expository and persuasive writing that were introduced in ENGL109, English Composition. Students develop critical thinking through the creation of essays and documents that use argumentation and persuasion. As a team, students collaborate to present a required assignment to the class. Students learn to research, evaluate, and incorporate information from both primary and secondary sources, to document secondary sources using APA format, and to analyze information and audiences to improve form and content. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3
ENGL311	Professional Writing This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL110 and COMM120	3
HUMN	Humanities Elective	3
MATH120	College Mathematics Students in this course will explore and apply college-level mathematical concepts so as to enhance their critical and creative thinking skills. This course aims to increase students' appreciation of the utility and application of mathematics. Topics will include i) problem solving, ii) set theory and real numbers, iii) linear, quadratic, exponential, and logarithmic functions, and iv) probability. Other topics of interest will be selected from graph theory, prime numbers, logic, number representation, and voting theory. Fees: Additional course fees apply. Prerequisite(s): Appropriate test scores, placement criteria, or successful completion of MATH 030	3
PSYC101	Introductory Psychology	3
SOSC	Social Science Elective	3
SOSC201	Diversity in Society This course introduces students to the complex issues surrounding diversity in U.S. society and to the need for understanding difference in an increasingly globalized world. Students will explore the social-historical context of multiple experiences on individual, cultural and institutional levels. They will analyze the complex interactions regarding diversity in organizations. Students will also evaluate their own thoughts, attitudes, and behaviors in order to understand their roles in a diverse society. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
STAT219	Introduction to Biostatistics This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): MATH120 or MATH125	3

Foundations of Health Professions		18 Credits
CISP111	Requirements Planning/Develop This course surveys the main components of the business systems cycle. The five phases of the systems development life cycle (SDLC) (systems planning, system analysis, systems design, systems implementation, and system operation and support) will be investigated. Students will look at how many of the typical business needs are incorporated into a business system. These may include invoicing, accounts receivable, order entry, inventory, accounts payable, payroll, manufacturing, and sales/marketing. Participation in a group project, site visit, or case study will give students a sense of group dynamics in real-world systems development projects. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): CISP100	3
HLTH101M	Intro to Health Careers This course is required for any College of Health Professions (CoHP) major. As part of orienting the student to the College of Health Professions programs, this course is also a primer regarding the importance of professionalism in healthcare and patient privacy, and the use of universal precautions and safety requirements for healthcare settings. Students are required to complete the criminal background check (CBC) and drug screen (DS) testing as part of this course. A review of the CoHP Student Handbook is included, as well as an introduction to the CoHP practicums and/or clinical professional practice experiences. Note: Grading is Pass/Fail. Additional course fee(s) apply. Co-requisite(s): ACES100	0
HLTH110	Medical Terminology This course introduces the concept of a system-based approach to learning the professional language of those who are directly or indirectly engaged in health care. Word building through knowledge, use of prefixes, suffixes, root words, and combining forms is a central theme of this course. Spelling, pronunciation, abbreviations, medical symbols, and use of a medical dictionary are also emphasized. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
HLTH211	Healthcare Management This course provides a foundation in management principles with special application and focus on the health care industry. The course will focus on organizational resource management in the health care industry including strategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project management and contract management. Case analysis will be applied through the discussion of various health care management-related situations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109	3
HLTH220	Pharmacology This course focuses on the principles of understanding basic Pharmacology and the effects medications have on the body and disease. Names of the top fifty most commonly used medications, their classification, and side effects will be discussed. Safety with respect to calculation and administration of medications will be emphasized. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): BIOL120, BIOL115 or BIOL221 and BIOL221L	3
HLTH230	Health Care Law and Ethics This course will provide the opportunity to explore basic law as it is applied to health related issues and the health care community. The student will be introduced to the concepts of medical ethics and will explore the major ethical issues currently facing health care professionals, with an emphasis on maintaining the highest legal, moral, and ethical standards in their profession. Note: A grade of C or better is required to pass this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. successfully.	3
HLTH250	Healthcare Reimbursement Mgmt This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3

Major		35 Credits
HHCM300	Case Management Fundamentals This course will provide an overview of the case management process and the job responsibilities. The student will become knowledgeable with current professional practice standards and required essential skills of the case management professional. The course will emphasize case management ethical and legal principles, biopsychosocial assessment, client engagement and essential required skills while differentiating between the various roles of a case manager. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): BIOL116 or BIOL222 and BIOL222L	3
HHCM310	Community Services The course focuses on the resources available in the community through various state agencies, and on related services available to clients and their families with physical, cognitive and/or emotional disabilities. An emphasis is placed on how case managers coordinate community services and support for clients and families across each transition of patient care. Woven throughout the course will be topics related to state and federal regulations including the Americans with Disabilities Act (ADA), and Family and Medical Leave Act (FMLA). Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM311	Adjustment to Disability This course examines the various personal, psychological and social adjustments experienced by an individual with physical, cognitive, and/or emotional disabilities. The course will include in-depth discussion and analysis of the medical and psychological traits of disabilities. The student is expected to develop an understanding of treatment protocols and resources required to facilitate successful continuum of care for clients and their families. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM312	Insurance/UR/Dischrge Planning This course provides an overview of various public and private insurances, payers and appeal processes that impact case management interventions. The course will include the process of conducting a utilization review addressing issues such as prior authorization, admissions, services provided, and the length of stay. An emphasis will be placed on creating and implementing a discharge plan utilizing specific insurance benefits. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300 and HLTH250	3
HHCM401	Documentation and Reporting The course examines the methodology and processes utilized in client case management documentation, report writing, and client interviews. It also covers re-solving conflicts and barriers among members of the interdisciplinary team including clients, their caregivers, or support systems. The course includes processes related to gathering client-centered data, organizing and analyzing the information to write various reports and ensure documentation. Additionally, students will conduct a cost benefit analysis to measure the efficacy of care interventions. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and MCMG300	4
HHCM402	Disability Management This course examines managing the care of a client with an illness/injury/disability and returning that individual to the work setting or achievement of maximum medical improvement. The course focuses on the case manager role and responsibilities in evaluating multidisciplinary rehabilitation plans or programs. Review of the employer’s role in prevention and recovery, and the work environment for ergonomics, safety, and industrial hygiene will be examined. At the conclusion of the course, the student will be able to prepare an individual written rehabilitation plan. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM403	Special Populations The course is an overview of the special needs in providing case management for a number of special groups of individuals. These groups include individuals with substance abuse, veteran issues, vision/hearing impairments, intellectual developmental disorder, maternal/infant conditions, organ transplants, immune disorders, traumatic injuries, and mobility issues. This course will focus on the Americans with Disabilities Act (ADA) and accommodations for these special populations. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HHCM300	3
HHCM493 OR HHCM495	HHS Case Management Virtual Practicum OR HHS Case Management Practicum HHCM493 HHS Case Management Virtual Practicum 4 CR Contact Practicum Coordinator at least two semesters prior to enrolling. This course is for special situations when students require a virtual experience with Program Director approval. The virtual experience provides an opportunity for the student to apply case management and casework skills as they complete client scenario case studies. The experience may be completed in coordination with a Michigan based Health and Human Service organization. The virtual practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions utilized in a public or private agency. Students are required to document a minimum of 120 hours researching and developing case management plans for client case scenarios and other assignments as assigned by course faculty. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval. HHCM495 HHS Case Management Practicum 4 CR Contact Regional Practicum Manager at least two semesters prior to enrolling. This course is the practicum experience for Health and Human Service Case Management and includes a supervised field experience. The student will complete a minimum of 120 hours in a case management environment under the direct supervision of a case manager. The practicum will require students to critically think and communicate direct knowledge of case management and casework utilizing the Standards of Case Management practice, client services, community and interdisciplinary resources, and professional functions in a public or private agency. The student will be required to complete a case management plan for a client designated by the faculty or practicum preceptor Note: Any unexcused non-attendance or dismissal from the practicum experience will result in a grade of F. To meet the course requirements the student is required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits and may require student travel. A grade of C or better is required to pass this course. Additional course fee(s) apply.‡ Co-requisite(s): HHCM402 and HHCM403 Prerequisite(s): HHCM310, HHCM311, HHCM312, HHCM401 and be in last semester; must have Associate Department Chair/Program Director approval.	4
HINT209	Quality/Perf Improve Hlth Care This course is an introduction of the methods used to define, describe, recognize and apply total quality management in health care. The principles of the quality assessment process and risk management will be emphasized. The course will provide an opportunity for the student to gain skills in collecting and analyzing data through a team approach. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT215 for HIT/HIM majors; HLTH210 for HSAD majors	3
HLTH320	Public Health Perspectives This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110	3
HLTH401	Health Care Research This course will provide the fundamentals of statistical analysis as it applies to health care research. The student in this course will also develop a fundamental understanding of the research process with emphasis on critical reading of published research. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL311 Prerequisite(s): STAT219	3

Students seeking this degree are encouraged to select one of the following specialties (13-18 credits). If a specialty is not selected, 26 credits of Open Electives are required to complete the degree.		Credits

Family/Life Skills Psychology Specialty [FLSS]		(18) Credits
PSYC113	Stress Management for Life This course explores various techniques used to manage stress and promote personal health throughout life. Students will develop career skills useful for assisting health care clients in reducing stress. Various techniques that can be used in life to promote a sense of inner control and balance will also be provided. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
PSYC201	Abnormal Psychology This course will provide an overview of abnormal behavior and psychological disorders. Research methods used in the field of abnormal behavior will be identified and relevant research findings will be compared. A variety of perspectives including biological, environmental, psychological and socio-cultural influences on the development of mental health disorders will be examined. The definition, classification and treatment of a variety of psychological disorders will also be explored. Legal considerations surrounding mental disorders and the mental health field will be addressed. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): PSYC101	3
PSYC270	Dimensions Of Aging This course provides the basic knowledge in gerontological psychology and issues that concern the aging population. Students will discuss physical and mental issues of the aged. Other concerns of the aged, including social, financial, and support systems, will be identified. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3
PSYC303	Developmental Psychology This course provides an introduction to the psychosocial growth and development of the human being through life. Students will explore the interaction of the psychological and physiological growth and the particular health concerns that impact each stage of development. Students will be expected to develop the ability to formulate plans that assist in the resolution of health care problems that are impacted by psychosocial development. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3
PSYC385	Psychology Special Topics	3
SOSC238	Risk & Resilience in Family This course will provide students with a basic understanding of child and family development and the complex nature of family risk and resilience. Students will examine current public policies and safety net programs, particularly in the areas of child protection and strengthening families. Using relevant models, students will identify and apply appropriate strategies and assessments to increase personal and family resilience. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3

Medical Assisting Specialty [MDAS]		(13) Credits
MEDA255	Clinical Laboratory Procedures This course will introduce the theory and techniques involved with basic laboratory procedures such as urinalysis, hematology, blood chemistry and microbiology. Emphasis will be placed on patient instruction, specimen collection, specimen processing, and documenting. Standard precautions, legal and ethical considerations, and OSHA standards are applied in the performance of venipuncture, capillary punctures, specimen handling and processing of bodily fluids, and equipment usage. Note: This course requires one hour of lecture and four hours of lab per week. DU scrubs are required for this course. A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): BIOL116 and HLTH101M; Medical Assisting Limited Enrollment Form submitted and approved and students are required to provide documentation of immunizations, including HBV or a signed waiver and	3
MEDA259	Medical Office Applications Students will master the administrative duties of medical office management. This will include communication skills both verbal and non-verbal, computerized office management, scheduling, accounting practices, financial management, third party billing and reimbursement, and daily operations. Students will have hands-on interaction in the use of electronic medical records. Note: This course requires two hours of lecture and two hours of lab per week. A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	3
MEDA290	Medical Assisting Practicum Registration Internship/Practicum Note: Contact the Practicum Coordinator two semesters in advance of taking this course to begin the approval process. Approval for enrollment in the course is required by the Program Director. This experience is designed to prepare the student for successful employment as a certified Medical Assistant. The student will gain clinical and administrative experience while working 180 hours in a health care facility outside the institution. Unless approved by the Program Director, no compensation shall be awarded and evaluations will be completed by the facility supervisor in conjunction with the assigned faculty member. In addition, this course will include preparation for and mandatory registration for either the American Medical Assisting Association Certification Exam (CMA) or the American Medical Technologist's Registered Medical Assistant Exam (RMA). This course requires two hours of lecture and at least twelve hours of clinical experience per week. T	4
MEDA254	Clinical Patient Care In this course, the student is introduced to the theoretical and applicable procedures of ambulatory care practices including legal, and ethical clinical aspects of patient care. Emphasis is placed on obtaining accurate clinical and historical patient data, patient education and safety, assisting with medical office procedures and minor office surgeries, assigning diagnostic and procedural codes to corresponding conditions and procedures, and the application of sterile technique. In addition, the student will gain an understanding of body mechanics, patient assessment, physical modalities, electrocardiography, drug calculations and administration, and principles of IV therapy. Clinical experiences will encompass the physical and psychosocial developmental stages and needs of various patient populations. Note: This course requires one hour of lecture and four hours of lab per week. DU scrubs are required for this course. A grade of C or better is required to pass this course successfull	3

Recommended Open Electives		8-26 Credits
HHCM410	Case Mgmt Certification Prep This course is intended for individuals who meet the eligibility requirements to sit for the Certified Case Manager (CCM) exam through the Commission for Case Management Certification. This course provides an overview of major concepts and subject matter areas applicable to the CCM exam. Topics include a review of the Standards of Practice and the essential functions and five core components of case management, worker’s compensation, ADA, and community-based concepts. Emphasis will be placed on methodology of coordination and service delivery, legal and professional ethical issues, physical and psychological factors, and benefit systems. Students will also be provided with information and tactics to assist with test-taking skills. Note: This course is graded on a Pass/Fail basis. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees.	1
HLTH202	Death and Dying This course examines issues and concerns involved in helping patients and family members facing the problems of terminal illness and death. Students will be introduced to death-related issues for everyday life, including suicide, bereavement, euthanasia, and hospice care. Living will and advanced directives are discussed. This course also examines current medical concerns regarding the care and treatment of a terminal patient. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL109	3
HLTH210	Health Care Orgnztns & Systems This course provides the student with an introduction to health care organizational systems and related resources. Discussions will include history and development of health care in the United States. Students gain a theoretical understanding of various health care provider roles in the overall organizational planning, management, quality, and assessment pertaining to major health policy issues and disciplines in the United States. Topics will compare and contrast the delivery of health care to those of other countries. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109	3
HSAD301	Cultural Issues in Health Care This course focuses on the multi-dimensional interaction of cultural competence and complexities in providing health services to a diversified population. There will be an emphasis on cultural competence and diversity management as it relates to health care delivery issues and disparities as well as the beliefs, religious/gender/ethnic differences of health care consumers. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Co-requisite(s): SOSC201	3
HSAD402	Health Care Risk Management This course examines issues related to risk management in health care. The focus will be on methods utilized to identify risk factors for the purpose of minimizing potential liability for health care organizations. Risk management programs consistent with current risk management trends to decrease liability will be highlighted. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): HINT209	3
HSAD403	Health Care Economics This course introduces the student to the fundamental concepts of microeconomics theory and the correlation to the healthcare industry. Topics covered include: supply and demand modeling; cost-benefit analysis; the role of private and government health insurance; physician, hospital, long-term care, and pharmaceutical markets; and implications of how public policy can influence the healthcare industry. Note: A grade of C or better is required to pass this course successfully. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Recommended Prerequisite(s): STAT219 or STAT220	3
HSAD425	Bioethics This course is an overview of both bioethical principles and ethical dilemmas that occur in various healthcare settings. The focus of the course is on the most important areas in bioethics including bioethical and moral principles, a basic framework for ethical decision-making, and a global view of ethical dilemmas. The use of case studies, various readings, and discussions on the provider-patient relationship will be emphasized throughout the course to assist the student in the development of a framework for ethical decision-making. Note: A grade of C or better is required to successfully complete this course. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): ENGL311 and HLTH230	3
LEGL101	Introduction to Legal Studies	3
LEGL204	Family Law Students are introduced to the practical skills required in divorce, paternity, child protection, guardianship, and other proceedings. Special emphasis is placed on interviewing, investigation, file organization, and drafting documents in preparation for litigation in each of these subject areas. Applicable Course Fees can be found at https://my.davenport.edu/financial-aid/how-much-does-du-cost/tuition-and-fees. Prerequisite(s): LEGL101	3

Which class should I take? When should I take it?

See our Recommended Program Sequences:

Health and Human Service Case Management Program Director

Meet Kimberly Corsi, the associate department chair and program director for the health and human service case management programs at Davenport University.

100%

Take your online case management courses 100% online

Sit for the CCM exam after 12 months of employment

92%

of Davenport students receive a scholarship or gift aid that, unlike student loans, does not have to be repaid

$86,864

Go on to earn $86,864 as a case manager – the average salary in Michigan

Why a health and human service case management degree at Davenport?

Whether you want to launch or elevate your career in health care case management, the health and human service case management degree at Davenport will prepare you to succeed. This 120-credit case management degree offers the courses and practical experiences along with preparation for the case management certification exam and Human Services-Board Certified Practitioner exam that will position you well for this in-demand field. Become a health and human service case manager in a variety of settings, such as patient advocacy, crisis support, third-party administrators, community-based health care organizations and rehabilitation services.

Experience the Davenport difference:

Online and on-campus

Choose the option that best fits your schedule: online case management courses or classes on a Davenport campus.

Learn to advocate

Learn to help others through a case management degree that promotes advocacy and cost-effective practices.

Networking opportunities

Network with industry professionals through the Allied Health/Health Information Registered Student Organization.

Financial aid and scholarships

Fund your health and human service case management degree with Davenport University scholarships, grants and other financial aid.

Real-world practicums

Build your knowledge and skills through case management practicums and online case management courses.

Ethical preparation

Demonstrate professional and ethical values and behaviors with a health and human service case management degree designed to get you hired.

Get started on your health and human service case management degree

Explore the admissions requirements and take the next step toward your Davenport University case management degree.

Talk to an admissions advisor

Get answers to questions about the health and human service case management degree. Please call us at 800.686.1600 or email us at info@davenport.edu.

Apply now or request more information

Start on your path to earning your case management degree. Request more information or begin your application now.

Programs related to the health and human service case management degree

Associates in Medical Assisting

Bachelor's in Nursing: Completion

Bachelor's in Health and Human Service Case Management: Completion

Health and Human Service Case Management Post-Baccalaureate Certificate

Bachelor's in Nursing: Pre-Licensure

Program impact

Employment rate: 95% (2019-2020)
Graduate satisfaction: 92% (2019-2020)
Student satisfaction: 5.7 (on a scale 1-7, 2019-2020)

About Davenport University

Davenport is a private, not-for-profit university with more than 150 years of experience preparing students for successful careers.

Offering over 80 degree and certificate programs, we align with top employers to design degree programs that help you gain the skills and real-world experience you need to rise above the rest. With small class sizes and campuses across Michigan or online, you’ll earn a quality education on your schedule at Davenport University.*

Additional resources

Young woman with red headphones looking at laptop

4 career and education trends that are emerging right now

Health care case management is among the health-related fields considered more resilient in light of the COVID-19 pandemic.

Technology and simulations fuel learning for nursing students

Prepare to become a case manager through hands-on labs and computerized simulators offered in the health and human service case management degree program.

Regional Accrediting Body:

Higher Learning Commission of the North Central Association of Colleges and Schools

30 N. LaSalle St.

Chicago, IL 60602-2504

Date of Reaccreditation: 2014

Next Accreditation Due: 2021-2022

Faculty and staff

Faculty and Staff

Department Chair and Interim Associate Dean Health Information Management/Allied Health Departments: Linda Sorensen, MPA, RHIA, CHPS

Campus Associate Department Chair/Program Director Health and Human Service Case Management: Kimberly Corsi, MSA, LRCP, CCS

Assistant Professor and Practicum Coordinator for Allied Health/HIM: Lindsey Shull PhD, MA, LPN, CFLE, RMA

Associate Department Chair/Program Director Medical Assisting: Marybeth Pieri-Smith, MBA, RHIA, CCS-P, CPC, CMA

Teaching and Learning Coordinator: Carly Davidson cdavidson6@davenport.edu

Program outcomes

Health and Human Service Case Management Program Objectives/Learning Outcomes:

Upon completion of the Health and Human Service Case Management Program students/graduates will:

Develop intervention strategies for holistic client care utilizing behavioral concepts.
Integrate professional and ethical principles.
Integrate interdisciplinary healthcare delivery necessary to achieve client goals.
Synthesize case management models, processes, and research methods to measure quality of practice parameters.
Evaluate options for fiscally responsible client-centered care.
Compare and contrast resources that support identifiable community resources to meet client outcomes.

Professional organizations

Some programs require a student to complete a portion of their degree plan off-campus.
View a full list of those programs and courses

Sources:

Salary.com
DU Financial Aid Awards, 2022/2023
Davenport University, 2023/2024 Catalog