Back to Home
Medical Case Management

Medical Case Management (Bachelor of Science or Post Baccalaureate Certification)

Bachelor of Science Program Description:

The Medical Case Management program is designed to prepare the individual who is interested in entering or advancing in the area of medical case management. The student will learn the components of case management including assessing, planning, implementing, coordinating, monitoring, and evaluating the care of a client across the continuum of care. The program is open to health and human services professionals including Nurses and Medical Assistants, as well as those with no health-related background.

Students who graduate from the Medical Case Manager program, have the opportunity to sit for the Commission for Case Manager Certification - Certified Case manager (CCM) national exam after completing 12 months of acceptable full -time case management employment experience, supervised by a board-certified case manager or 24 months of acceptable full time case management employment experience.

Potential employment  for medical case managers may include working with insurance providers, third party administrators, integrated health care systems, physicians’ practices, rehabilitation agencies, legal firms, human services organizations or attorneys practicing in worker compensation and personal injury, government agencies, self-insured organizations or as an  independent consultant.

Credits for previous Allied Health course work or an associate’s degree with an Allied Health credential (i.e., Registered Nurse, Medical Assistant, Respiratory Therapy) that are not the exact equivalent of Davenport University courses may be awarded following consultation with the Associate Dean of the College of Health Professions. This curriculum can prepare students for entry into the Davenport University’s MBA program.

Length of Program:   120 Credit hours

Post-Baccalaureate Certificate

The Medical Case Management certificate is designed for health and human services professionals, who have earned their bachelor's degree at an accredited college or university and want to pursue or advance their career as a case manager. The courses of the Post-baccalaureate Certificate in Medical Case Management provide valuable preparation for careers in case management in a variety of healthcare practice settings and prepare the student for the Certified Case Manager national certification exam. An optional course to specifically prepare for the Certified Case Manager national certification exam is available.

Preadmission requirements:

Students should have completed an undergraduate degree earned at an accredited college or university as well as a course in the foundations of case management and statistics prior to starting this post-baccalaureate program. If not, it is strongly recommended that MCMG300 Case Management Fundamentals and either STAT220 Introduction to Statistic or STAT219 Introduction to Biostatistics be completed.

Length of Program:   13 – 14 Credit hours

Medical Case Management Program Objectives:

 Upon completion of the Medical Case Management Program

  1. Establish quality measures and parameters of practice using case management models, processes, and research models.
  2. Understand professional practice principles and behaviors, such as maintain confidentiality, legal and regulatory requirements, risk management, interpersonal communication, conflict resolution, and negotiation strategies.
  3. Use behavioral concepts and intervention strategies to manage holistically client care, taking into consideration the psychological, physical, emotional, and cultural needs of the patient to ensure they have an appropriate support system.
  4. Integrate the work of the healthcare delivery team by coordinating resources and services necessary to accomplish client goals.
  5. Evaluate the available patient options related to human, environmental, and equipment services, balancing cost and quality, to ensure prudent use of resources and optimal patient and organizational outcomes.
  6. Create a personalized, written, multidisciplinary rehabilitation plan based on a comprehensive needs assessment of returning that client to optimum level of function in the work and/or home setting.
  7. Demonstrate competencies in assessing, planning, implementing, coordinating, monitoring, and evaluating options and services to promote quality and cost effective outcomes.
  8. Develop a life care plan by identifying the critical pathways for the medical condition of the client.
  9. Compare and contrast the case manager’s role and responsibilities in being a fact witness from an expert witness with respect to testifying in litigation.
  10. Demonstrate competency in the skills identified in Davenport University Excellence System.
  11. Continue to an advanced degree such as an MBA, MHA or similar.

Criminal Background Check and Drug Screen Policy:

All students in the Davenport University College of Health Professions (the "COHP") are required to submit to criminal background check and drug screening (collectively, the "Testing") at the time of declaring a major in the COHP. The results of the Testing (the "Results"), which shall remain confidential, shall be used by the COHP to approve or disapprove of a Student for enrollment or continued enrollment in the COHP, and/or eligibility for training programs, clinical or practicum. The Testing shall be completed by registering for the appropriate course and completing the entire testing process in the course. Each student is responsible for acknowledging and explaining positive Result(s) after completing the process. A student will be dismissed from the COHP if he or she refuses to consent to the Testing. The cost of the Testing is the part of the course fee and is the responsibility of the student.

Faculty and Staff

Associate Dean: Linda Spang, JD, EMT-P

Department Chair:  Dr. Yvonne Alles, DHA

Program Director: Kimberly Corsi, MSA, LRCP, CCS


Associate Chair Flint: Kimberly Corsi, MSA, LRCP, CCS


Associate Chair Livonia: Kimberly Corsi, MSA, LRCP, CCS


Associate Chair Warren: Kimberly Corsi, MSA, LRCP, CCS


Associate DeanKelly McCarron, Ed.D,OTR/L

Teaching and Learning Coordinators:

Carly Davidson

Dawn Strauss-Berta



Regional Accrediting Body:

Higher Learning Commission of the North Central Association of Colleges and Schools

30 N. LaSalle St.

Chicago, IL 60602-2504

Date of Reaccreditation: 2014

Next Accreditation Due: 2021-2022