Tackling complex problems, fostering creativity and nurturing collaborative solutions is universal in business today.

Online Self-Paced Course

In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.

After completing this course, you will be able to:

  • Identify the factors in interpersonal communication
  • Modify communication strategies to be successful in small and large groups
  • Devise a strategy for working effectively in remote settings, including in telework settings
  • Explain the purpose of various types of meetings and explain the outcomes expected
  • Attend a meeting and perform the role of an effective communicator in the meeting
  • Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
  • Document a meeting and distribute minutes or a meeting summary as appropriate

Important Notes

  • 98% Rating
  • Estimated time to complete: 5 hours
  • This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

Credits:

PMI PDUs: 5 (Power Skills PDUs: 3.5, Business Acumen PDUs: 1.5, Ways of Working PDUs: 5)

IACET CEUs: 0.5 (Contact Hours: 5 hours)

HRCI Credits: 5 (Type: General)

SHRM PDCs: 5

Key Features

  1. Mobile-friendly
  2. Audio-enabled
  3. Badge and credit-awarding
  4. Fully accessible
  5. Real-world case studies
  6. Expert-supported

Find more enroll anytime online classes here