In this course, you will learn to create project or program deliverables by gaining insight in quality and process improvement.

Improve your skills in project quality and process improvement for creating project deliverables with a focus on six sigma, lean, quality control, testing, continuous improvement, and requirements verification.

After completing this course, you will be able to:

  • Implement a project quality plan
  • Identify and utilize appropriate project quality tools
  • Connect quality assurance processes with contract requirements verification to ensure customer satisfaction
  • Distinguish between product and process standards

CEUs Awarded: 4.5
PDUs Awarded: 45
Course is eligible for credit toward a bachelor's or graduate degree at Davenport. ​​​​​​​

PMP, PMBOK, and Project Management Professional (PMP) are registered marks of the Project Management Institute, Inc.

Find more project management classes, click here