Medical Assisting (Associate of Applied Science)

Associate of Applied Science - Medical Assisting (61 credits)

The program is designed to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. Students are prepared in the basics of patient care, basic laboratory practices, and medical office procedures. In addition, students will have developed their interpersonal communication skills and acquired a foundation in both psychology and cultural diversity. Upon completion of course work and the practicum, students are eligible to take the certification exam of the American Association of Medical Assistants (CMA) and/or the American Medical Technologist Exam (RMA). Medical Assisting is a laddered program allowing students to complete the Associate of Applied Science Degree in Medical Assisting, and eventually complete a Bachelor of Science degree in Health Services Administration or Medical Case Management.

Which class should I take? When should I take it?

See our Recommended Program Sequences:

This program requires 180-hour practicum for Medical Assisting

Medical Assisting Program Objectives:

Upon completion of the Medical Assisting Program, a student is expected to be able to:

  • Successfully demonstrate effective communication verbally and non-verbally with patients, families, and healthcare professionals in various environments utilizing active listening, interviewing, instruction of procedures and patient education, and documentation skills.
  • Apply critical thinking and knowledge of human anatomy and physiology, medical terminology, mathematics, pharmacology, and pathophysiology in the performance of clinical procedures and administrative functions to ensure safe and effective care of patients in the practice setting.
  • Utilize critical thinking, effective time management, cultural sensitivity, professionalism, and ethical decision-making in the medical business practice setting using current technology in order to integrate clinical workflow and business strategies.
  • Demonstrate critical thinking skills to identify, prioritize, and mitigate ethical dilemmas while providing patient care in accordance with local, state, and federal regulations, policies, and laws while upholding patient rights.
  • Exhibit critical thinking based on knowledge of academic subject matter required for competence in the medical assisting profession including accurately calculating and administering medication dosages, performing laboratory testing and interpreting data for safe and effective patient care. 
  • Incorporate cognitive knowledge in performing in the psychomotor and affective domains in the practice of medical assisting, applying quality control measures in following health and safety policies and procedures to prevent illness and injury.

Criminal Background Check and Drug Screen Policy:

All students in the Davenport University College of Health Professions (the "COHP") are required to submit to criminal background check and drug screening (collectively, the "Testing") at the time of declaring a major in the COHP. The results of the Testing (the "Results"), which shall remain confidential, shall be used by the COHP to approve or disapprove of a Student for enrollment or continued enrollment in the COHP, and/or eligibility for training programs, clinical or practicum. The Testing shall be completed by registering for the appropriate course and completing the entire testing process in the course. Each student is responsible for acknowledging and explaining positive Result(s) after completing the process. A student will be dismissed from the COHP if he or she refuses to consent to the Testing. The cost of the Testing is the part of the course fee and is the responsibility of the student.

Health Requirement Information

The Medical Assistant student must be able to observe safe practice criteria in assisting patients. Students can expect to spend several hours standing, be able to move quickly, appropriately handle stressful situations, and function as a member of the health care delivery team.

Staff and Faculty

Department Chair and Interim Associate Dean Health Information Management/Allied Health - Linda Sorensen, MPA, RHIA, CHPS

Lettinga / Lansing

Associate Department Chair and Program Director: Marybeth Pieri-Smith, MBA, RHIA, CCS-P, CPC, CMA (AAMA)

Faculty: Yvette Pawlowski, M.Ed, RHIA, CHDS


Associate Dean: Kelly McCarron, Ed.D,OTR/L

Associate Department Chair and Program Director: Marybeth Pieri-Smith, MBA, RHIA, CCS-P, CPC, CMA (AAMA)

Teaching and Learning Coordinators:

Carly Davidson

Dawn Strauss-Berta    



Higher Learning Commission of the North Central Association of Colleges and Schools
30 N. LaSalle St.
Chicago, IL 60602-2504

Date of Reaccreditation: 2014

Next Accreditation Due: 2021-2022


The Medical Assisting Education Review Board (MAERB) is a Committee on Accreditation of the Commission on Accreditation of Allied Health Education Programs (CAAHEP). The Medical Assisting program at Grand Rapids (AAS), Lansing (AAS), and Midland (AAS) campuses are accredited by the Commission on Accreditation of Allied Health Education Programs (, upon the recommendation of the Medical Assisting Education Review Board (MAERB).

Commission on Accreditation of Allied Health Education Programs (CAAHEP)
25400 U.S Highway 19 North, Suite 158
Clearwater, Florida 33763
(727) 210-2350

Annual Report Form (ARF) Outcome Publication

In the 2015 Standards and Guidelines for the Accreditation of Educational Programs in Medical Assisting, Standard V.A.4 states the following: 

The Sponsor must maintain, and make available to the public, current and consistent summary information about student/graduate achievement that includes the results of one or more of the outcomes assessments required in these Standards.

Davenport University students and employers are highly satisfied with the Medical Assisting Program at the Lettinga campus as indicated by the following:

 Program's Retention Rate for 2017 Admission Cohort and calendar year is 87.3%

Some programs require a student to complete a portion of their degree plan off-campus. 
View a full list of those programs and courses