Bachelor's in Health Services Administration

This course presents the skills needed for university success and initiates students to career planning and development. Students evaluate their abilities and interests in order to develop career goals and align these goals with an appropriate course of study. Through a career investigation project, students are introduced to research techniques. Students also improve on academic skills necessary to successfully complete university work, such as critical thinking, study techniques, and test taking strategies. In addition, students are introduced to important dynamics of interpersonal communication and conflict resolution. The course also orients students to the University, to the Davenport University Excellence System, and to other elements of the Davenport curriculum. (This course is required for all new business, health, and technology students, except those transferring with 30 or more semester credits.)

BIOL120 (4 cr) - This course provides the student with the essential principles of anatomy and physiology including introductory chemistry concepts, cell and tissues studies and the structure and function of the following organ systems: integumentary, musculoskeletal, nervous, sensory, endocrine, respiratory, digestive, cardiovascular, lymphatic, immune, urinary and reproductive systems. Students will study the human body using a system-by-system approach. There is an online $85.00 software fee included in this course.

Natural Science Elective - Any course at the 100 level or above from the following categories not required in the program may be taken: BIOL CHEM ENVS GEOL PHYS

* It is recommended that students seeking HLTH SRV BS complete BIOL120. Biology, chemistry, and/or natural science electives may be substituted if the student has previously earned applicable credits.

BIOL131 (3 cr) - This course introduces concepts of pathophysiology in a systemic manner by comparing the functioning of the human body in normal and diseased states. Students will integrate information relating to the etiology, presentation, evaluation, treatment, and prevention of common human diseases. Recommended Co-requisite(s): BIOL116 Prerequisite(s): BIOL115 or BIOL120

Natural Science Elective (3 cr)  - Any course at the 100 level or above from the following categories not required in the program may be taken: BIOL CHEM ENVS GEOL PHYS

* It is recommended that students seeking HLTH SRV BS complete BIOL120. Biology, chemistry, and/or natural science electives may be substituted if the student has previously earned applicable credits.

 

This course introduces and applies the theories and principles of effective communication. Students learn to organize and present clear, logical messages to specific audiences. They develop confidence in public speaking and increase their ability to inform and persuade listeners. They also implement critical thinking and listening skills. Finally, students exhibit the skills and tools necessary to construct, organize, and deliver effective speeches.

This course introduces students to expository and persuasive writing. Employing critical thinking and the writing process, students will compose academic essays utilizing a variety of modes. They will also analyze and respond to a variety of academic and professional readings. Students will evaluate information and audience to improve form and content. Students are also introduced to the research process, including finding, evaluating, and documenting sources, to complete a short research project using the American Psychological Association Style. Online sections of ENGL109 will have a $65.00 fee for books. Note: ENGL109L is a 0 credit hour lab utilized in the Accelerated Learning Program (ALP). There is a $300.00 lab fee included in ENGL109L. Prerequisite(s): Appropriate test scores or successful completion of ENGL021. Student must also complete a diagnostic writing sample.

This course further develops the skills in expository and persuasive writing that were introduced in ENGL109, English Composition. Students develop critical thinking through the creation of essays and documents that use argumentation and persuasion. As a team, students collaborate to present a required assignment to the class. Students learn to research, evaluate, and incorporate information from both primary and secondary sources, to document secondary sources using APA format, and to analyze information and audiences to improve form and content. Online sections will have an $55.00 ebook fee included with the course. Prerequisite(s): ENGL109

This course develops the written and presentation skills necessary for success in professional, supervisory, or managerial positions. Emphasis on communication in both on-paper and digital media is included. Students also learn to use a variety of formats, styles, and delivery systems to achieve the clear, concise, and professional communication required to communicate in global markets. To stress the importance of workplace communication, students create a major professional document as a team. Prerequisite(s): ENGL110 and COMM120

This course is designed to prepare students for the traditional calculus sequence. Course coverage includes the definitions, properties, and arithmetic of algebraic expressions, solving equations and inequalities, an introduction to functions, graphing equations and functions (e.g., linear, quadratic, rational, radical, exponential, and logarithmic). The course also includes a brief introduction to right triangle trigonometry. Techniques of problem solving and applications are integrated throughout the course. Note: In-seat and online sections will have an $85.00 ebook/MyMathLab fee included with the course. Prerequisite(s): Appropriate test scores or successful completion of MATH030. Students must also successfully complete an assessment exam on the first day of class.

This course provides an overview of psychological principles. Students learn basic theories and concepts to understand the dynamics of human behavior in a variety of settings.

This course introduces students to the complex issues surrounding diversity in U.S. society and to the need for understanding difference in an increasingly globalized world. Students will explore the social-historical context of multiple experiences on individual, cultural and institutional levels. They will analyze the complex interactions regarding diversity in organizations. Students will also evaluate their own thoughts, attitudes, and behaviors in order to understand their roles in a diverse society. Note: Course sections which are designated (EL) in the title will have an $85.00 field trip fee included with tuition.

This course introduces students to foundational statistical methods common to the medical and health fields. Students will learn how to use the collection, analysis, presentation, and interpretation of data in the context of the health sciences. Analysis of real-world data sets will be performed using statistical software. Prerequisite(s): MATH125

This course is designed strictly for the non-business major. It is a comprehensive survey course of financial and managerial accounting concepts that discusses the financial aspects of starting and growing a business. Specifically, the course explores the role of accounting in business, examining the balance sheet, profit/loss statements, and cash flow reports. Students will also learn how to analyze financial statements and financial trends. Prerequisite(s): HLTH211, MGMT211 or CISP111

This course surveys the main components of the business systems cycle. The five phases of the systems development life cycle (SDLC) (systems planning, system analysis, systems design, systems implementation, and system operation and support) will be investigated. Students will look at how many of the typical business needs are incorporated into a business system. These may include invoicing, accounts receivable, order entry, inventory, accounts payable, payroll, manufacturing, and sales/marketing. Participation in a group project, site visit, or case study will give students a sense of group dynamics in real-world systems development projects. Recommended Prerequisite(s): CISP100

4 contact hours This course provides a detailed understanding of health information systems (administrative, patient, registration, ADT, EHR, PHR, lab, radiology, pharmacy and others) commonly available and in use in the U.S. health care delivery. An emphasis is placed on confidentiality, security and privacy policies and procedures. Students will work with an EHR to complete HIM processes within this course. Students are provided an overview of the technology selections process including negotiation and evaluation of a HIM technology. Students are introduced to Systematized Nomenclature of Medicine (SNOMED-CT) including a brief overview of its role in the health care delivery system as the basis for an electronic health record. This course also provides an introduction to data collection, warehousing and system architecture. A fee of $75.00 is charged in this course for EHR Go access and use. This course requires two hours of lecture and two hours of lab per week (4 contact hours). No

This course is required in conjunction with ACES100 Achieving Career and Education Success for any College of Health Professions (CoHP) major. As part of orienting the student to the College of Health Professions programs, this course is also a primer regarding the importance of professionalism in healthcare and patient privacy, and the use of universal precautions and safety requirements for healthcare settings. Students are required to complete the criminal background check (CBC) and drug screen (DS) testing as part of this course. A review of the CoHP Student Handbook is included, as well as an introduction to the CoHP practicums and/or clinical professional practice experiences. Students in the CoHP who have transfer credit equivalent to ACES100 will take the corresponding HLTH101S Introduction to Health Careers Seminar. There is a $160.00 fee and grading is Pass/Fail. Co-requisite(s): ACES100

This course provides the student with an introduction to health care organizational systems and related resources. Discussions will include history and development of health care in the United States. Students gain a theoretical understanding of various health care provider roles in the overall organizational planning, management, quality, and assessment pertaining to major health policy issues and disciplines in the United States. Topics will compare and contrast the delivery of health care to those of other countries. Note: A grade of C or better is required to pass this course successfully. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109

This course provides a foundation in management principles with special application and focus on the health care industry. The course will focus on organizational resource management in the health care industry including strategic planning, governance, leadership, change management, communication, human resource management, training and development, organizational development, financial management, ethics, project management and contract management. Case analysis will be applied through the discussion of various health care management-related situations. Note: A grade of C or better is required to pass this course successfully. Co-requisite(s): ENGL110 Prerequisite(s): ENGL109

This course will provide the opportunity to explore basic law as it is applied to health related issues and the health care community. The student will be introduced to the concepts of medical ethics and will explore the major ethical issues currently facing health care professionals, with an emphasis on maintaining the highest legal, moral, and ethical standards in their profession. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): ENGL109

This course is an introduction to health care reimbursement systems used throughout the United States. Students will gain a detailed understanding of various payment methodologies currently used (i.e. managed care, third party payers, federal programs, etc.), and apply this understanding to the monitoring and management of the revenue cycle. Students will verify completeness of clinical documentation, manage the use of clinical data systems used in claims management and utilize the principles of health care finance to monitor healthcare facility revenue. Current HIPAA guidelines will be covered along with financial ethics and the identification and eliminations of financial fraud and abuse. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): ENGL109 and MATH125

This course explores the role of marketing in society and in the success of an organization. Students learn and apply the strategies, tactics and terminology used by market-oriented businesses. Through critical thinking exercises and case analysis, students become familiar with the primary tools of marketing including market segmentation, product, pricing, marketing communication, and marketing channel strategies. Note: An $85.00 ebook fee included with the course. Co-requisite(s): ENGL110

This course is an in-depth study of health care financial information. This includes analyzing and interpreting financial information, setting fees, understanding different payment methods health care organizations receive for services rendered to patients, and revenue and receivable management. Other topics include strategic financial planning, the budgeting process, cost variance analysis, and capital project analysis. The class will also cover the difference between for-profit and not-for-profit health care organizations, the tax-status of health care organizations, and the function of managed care organizations. Prerequisite(s): ACCT200 or ACCT201

This course is an introduction of the methods used to define, describe, recognize and apply total quality management in health care. The principles of the quality assessment process and risk management will be emphasized. The course will provide an opportunity for the student to gain skills in collecting and analyzing data through a team approach. A fee of $75.00 is charged in this course for EHR Go access and use. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): HINT215 for HIT/HIM majors; HLTH210 for HSAD majors

This course provides the students with an increased understanding of the role of the health care professional within the larger public health system. The student will study the structure and function of the public health system at multiple levels. Synthesizing the didactic materials will allow the student to create proposals that address specific public health problems. Note: A grade of C or better is required to pass this course successfully. Co-requisite(s): ENGL110

This course will provide the fundamentals of statistical analysis as it applies to health care research. The student in this course will also develop a fundamental understanding of the research process with emphasis on critical reading of published research. Note: A grade of C or better is required to pass this course successfully. Co-requisite(s): ENGL311 Prerequisite(s): STAT219

The purpose of this course is to provide an overview of the field of health education and promotion and an opportunity to develop skills in needs assessment and program planning. The course will review the importance of health education and promotion in contributing to current public health programs and in addressing public health problems. The course will address how to use planning frameworks for conducting needs assessments and designing and evaluating health promotion programs. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): ENGL311

This course is an overview of the responsibilities of a human resource management department in a business setting. The elements of job analysis, recruitment, selection, training and assessment, are described. Additionally, compensation and benefits administration, labor relations and the legislative and legal decisions affecting human resource policy are explored. Various workplace situations are examined through the use of problem solving exercises and discussion. Prerequisite(s): HLTH211, MGMT211 or SPMG211

In this course, the student will be able to demonstrate an understanding of diverse cultures, values, and belief systems. Emphasis will be on diverse healthcare needs of varied communities, including global healthcare delivery issues, communication styles (language), religious and demographic differences of individuals who are consumers of healthcare practices. Note: A grade of C or better is required to pass this course successfully. Co-requisite(s): SOSC201

This course is an overview of several state and federal regulations in healthcare. Students will learn managerial processes of implementing, credentialing, and obtaining/maintaining accreditation of healthcare organizations. In addition, the impact natural and man-made disasters and emergency preparedness as a regulatory requirement will be discussed in this course. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): HLTH230

In this course the student will examine issues related to risk management in health care. The methods to identify risk factors for the purpose of minimizing the potential for health care liability will be explored. In addition, students will analyze the role of the patient in self determination of care. The course will include the student designing a risk management program consistent with current risk management trends. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): HLTH211

This course introduces the student to the fundamental concepts of microeconomic theory and the relationship of these concepts to the health care industry. Included in the concepts are supply and demand with consumer choice, allocating resources in the health care industry, health care information and advertising, private insurance, technology and cost of health care, labor issues, types of health care firms, social insurance programs, government intervention and regulation, and comparative health care systems. The course will stress the costs and benefits of private and government sponsored health care programs. Note: A grade of C or better is required to pass this course successfully. Recommended Prerequisite(s): STAT219 or STAT220 Prerequisite(s): HLTH211

This course is an overview of both bioethical principles and ethical dilemmas that occur in various healthcare settings. The focus of the course is on the most important areas in bioethics including bioethical and moral principles, a basic framework for ethical decision-making, and a global view of ethical dilemmas. The use of case studies, various readings, and discussions on the provider-patient relationship will be emphasized throughout the course to assist the student in the development of a framework for ethical decision-making. Note: A grade of C or better is required to successfully complete this course. Prerequisite(s): ENGL311 and HLTH230

The purpose of this course is to provide the student with a strategic perspective and an understanding of the strategic process and structure. The student is introduced to the concepts, philosophies, and techniques of strategic planning, and strategic management, as they are applied in a healthcare organization. A major portion of the course will deal with case analysis and application of principles and techniques. Note: A grade of C or better is required to successfully complete this course. Prerequisite(s): ENGL311

HSAD493 - Contact Regional Practicum Manager at least two semesters prior to enrolling.
This course is for online students only and provides an opportunity for the student to demonstrate the ability to administer a program in a virtual healthcare environment. The experience is of a non-clinical nature and may be completed in coordination with a Michigan based healthcare organization. One requirement of the course will require the student to complete an extensive project identified by the faculty to ensure that the student gains a well-rounded understanding of the role of a manager/administrator. The
student will define a complex problem and conduct an analysis of the problem with recommendations for management action. Students are expected to document a minimum of 120 hours working on the designated project to meet both program accreditation requirements and requirements for graduation from the program with a bachelor’s degree in Health Services Administration. During the course, students are required to complete the Health Services Administration Exit Examination as part of the core completion requirements. A $30.00 Internship/Practicum Management fee is charged in this course. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. A grade of C or better is required to successfully complete this course.
Prerequisite(s): Last semester; major courses complete or taken concurrently and must have Associate Department Chair approval. The completion of the Criminal Background Check and an updated Clinical Student Disclosure Statement is required. This course is only available to online, out-of-state students.

HSAD495 - Contact Regional Practicum Manager at least two semesters prior to enrolling.
This course provides an opportunity for the student to demonstrate the ability to administer a program in a health care environment. This course offers working experience of a non-clinical nature. As one requirement of the course, the student will complete a project identified by the preceptor in that setting to provide the student with an understanding of the role of a manager. The student will complete an extensive report that explains the project and the research conducted. The project results are presented orally and in writing. This will be the practicum experience for the bachelor’s degree in Health Services Administration. A $30.00 insurance fee and a $30.00 Internship/Practicum Management fee are charged in this course. Note: Any unexcused non-attendance or dismissal from a practicum experience will result in a grade of F. This class requires a minimum of 120 hours of practical experience at the assigned site plus additional classroom hours. To meet course requirements the student will be required to be available during normal business hours (i.e. 8:00 a.m. to 5:00 p.m.) for site visits. A grade of C or better is required to pass this course successfully.
Prerequisite(s): Last semester; major courses complete or taken concurrently and must have Associate Department Chair approval. The completion of the Criminal Background Check and an updated Clinical Student Disclosure Statement is required.
 

This course is designed to provide students with an understanding of organizations, by combining theory with application relating to motivation, group behaviors, power, politics, conflict, leadership, decision-making, communications, organizational design, and change. Students examine the application of psychology, sociology, and social psychology to organizational management. Prerequisite(s): HLTH211 or MGMT211

This course is designed to develop the skills and attitudes necessary for effective communication in business and professional settings. Successful students will be able to evaluate the cultural dynamics of an organization as well as to develop effective strategies of leadership and to enhance internal and external communication, problem-solving and collaborative decision-making abilities.

This course provides the student with the BLS for Healthcare Providers (AHA) and Heartsaver First Aid (American Heart Association). The BLS portion covers core material such as adult and pediatric CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation. The first aid portion (Heartsaver First Aid) of the course teaches how to manage illnesses and injuries in the first few minutes until professional help arrives. This course is intended for those who may have a duty to respond to a first aid or cardiac emergency secondary to job responsibilities or regulatory requirements. An $80.00 supplies and insurance fee is charged in this course. Note: This course is graded on a Pass/Fail basis.

 

This course examines issues and concerns involved in helping patients and family members facing the problems of terminal illness and death. Students will be introduced to death-related issues for everyday life, including suicide, bereavement, euthanasia, and hospice care. Living will and advanced directives are discussed. This course also examines current medical concerns regarding the care and treatment of a terminal patient. Prerequisite(s): ENGL109

Contact Regional Internship Manager at least two semesters prior to enrolling. The bachelor level Health Services Administration Internship is an integration of previous classroom instruction with new learning acquired through on-the-job work experience. The internship experience should be related as closely as possible to the student?s major field and individual interest. In general, 150-200 hours of career-related work time shall be required at the internship site and evidenced by weekly reports filed by the student. Responsibility for securing the internship site is the student?s responsibility. Students will be given information concerning possible placement sites. The internship may be either paid or unpaid. An appropriate faculty member and placement site supervisor will evaluate the student?s performance. $30.00 Internship Management fee is charged in this course. Note: A grade of C or better is required to successfully complete this course. Prerequisite(s): Junior status; Found

This course provides the basic knowledge in gerontological psychology and issues that concern the aging population. Students will discuss physical and mental issues of the aged. Other concerns of the aged, including social, financial, and support systems, will be identified. Prerequisite(s): ENGL109

This course provides an introduction to the psychosocial growth and development of the human being through life. Students will explore the interaction of the psychological and physiological growth and the particular health concerns that impact each stage of development. Students will be expected to develop the ability to formulate plans that assist in the resolution of health care problems that are impacted by psychosocial development. Prerequisite(s): ENGL109

Students experience living and studying in a foreign country, which enables them to learn about a different culture, geography, history, religion, economics and different business practices and ethics. It allows the students the opportunity to become acquainted with different cities and countries and the way they are governed, and offers them the opportunity to conduct comparative studies with the United States. Students explore differences and commonalities through participation in activities and structured observation of their surroundings while abroad. Prerequisite(s): Acceptance to the Study Abroad Program.

This application-based course provides students with an in-depth view of the employee selection process. Specific topics covered include selection criteria, recruiting a diverse qualified pool of applicants, evaluating applicants relative to selection criteria that is reliable and employs valid measurements. Emphasis is placed on the reliability and validity of various selection methods to insure regulatory compliance. Prerequisite(s): HRMG213

This course is designed to provide students with a solid understanding in the fundamentals of training and development. Students are exposed to the training process, from needs assessment to training methods and the role of evaluation. With the use of a case analysis approach students examine the broadening role of training in assisting organizations in the achievement of business goals. Other topics of study include: e-learning and technology, special challenges in today's workforce and the future of training and development. Prerequisite(s): HRMG213

This course analyzes conflict in business and develops new approaches to negotiating with people from both similar and different backgrounds. Many dimensions of negotiation are discussed including interpersonal, organizational, collective bargaining, and cultural dynamics. Students review strategies in various conflicting situations including cooperative, competitive, and labor relations. Prerequisite(s): ENGL311 and HRMG213

This course provides an environment that stimulates individual creativity and encourages risk taking to solve organizational and community problems. Students integrate design thinking and change management processes to develop an idea from inspiration through implementation. Prerequisite(s): HLTH211 or MGMT211

This course will examine the major types or data models of Database Management Systems (DBMS): hierarchical, network, relational, and object-oriented. The principles and problems of database design, operation, and maintenance for each data model will be discussed and compared. Topics that will be covered include design theory, query language, relational expressions, SQL, stored procedures, client-server interfaces, entity relationship diagrams, normalization, and database security. Prerequisite(s): CISP111, IAAS221 or IAAS224

This course builds upon previous privacy and security topics and prepares the student to work with health regulations and standards including data governance compliance. This course will focus on access, disclosure, and storage of protected health information. Data privacy, security, and confidentiality will be discussed in detail along with information integrity and quality. Ethical standards of practice related to privacy and security will be covered and training programs related to this topic will also be addressed. A fee of $130.00 is charged in this course for EHR Go access and use. Note: A grade of C or better is required to successfully complete this course. Prerequisite(s): HINT297 or BITS211

The application of clinical systems will be discussed and demonstrated, including clinical decision support systems, electronic health records and other computer based health records systems, nursing management systems, ancillary service systems, patient data bases (private practice and facility) at point of service, master, and enterprise levels. Planning and evaluation (including financial capital and operating and regulatory matters affecting clinical information systems are considered. Strategies and theories for user performances management in the clinical setting are discussed. A fee of $75.00 is charged in this course for EHR Go access and use. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): HINT297 and HINT297C, CISP247 or BITS211

This course will concentrate on concepts related to information systems resource management, cost/benefit analysis, overview of information systems topology, technology assessments and strategic planning of information systems. Application of the concepts will be presented in terms of systems theory, hardware requirements, personnel requirements, vendor negotiations, software, database, telecommunications, and use of the internet. Note: A grade of C or better is required to pass this course successfully. Prerequisite(s): HINT350

This course will provide an overview of information security from both the perspectives of the organization and that of personal computing. Topics include security management practices, physical security, security architecture, business continuity and disaster recovery planning, access control systems, security controls, cryptography, telecommunications and network security, operations security, law and ethics, and personal computer security. Recommended Prerequisite(s): CISP100

Students gain an essential understanding of the discipline and approach to the management of projects in a global environment. Topics explained include project definition, resource planning, project scheduling with Gantt charts, project control, as well as planning and scheduling with limited resources. Topics are explored from both a quantitative and qualitative perspective. Students learn and utilize project software throughout the course. Various techniques used in planning, scheduling, ROI, and controlling projects will be explored and applied through the use of simulations. A $65.00 simulation access fee is charged in this course. Prerequisite(s): HLTH211, MGMT211 or CISP111

This course provides an in-depth look at scheduling in the complex world of global projects. Students will use MS Project as a platform to learn how to plan and create realistic project schedules, network diagrams and work breakdown structures. Additional topics include scheduling with agile methodology, estimating activity duration, determining the critical path, corrective actions, and generating reports. Students will get plenty of practice using MS Project tools using case studies to gain real world experience. Course aligns with Project Management Body of Knowledge (PMBOK) teachings. Recommended Prerequisite(s): GPMT287

This class delves into the financial and risk management of project management in a global environment by focusing on activity based forecasting, estimating management reserve, budgeting, risk management and cost associated with projects. Additional topics include identifying and categorizing risks, developing a comprehensive risk management plan, earned value management, and determining proper risk response strategies. It also includes other project management tools and methodologies used in managing global projects. This class is designed to provide students with a metric for an in depth assessment of their desire and commitment toward pursuing a career in global project management in the beginning of their educational process. Recommended Prerequisite(s): BITS211 Prerequisite(s): GPMT287

Students will gain insight and knowledge into project product quality and process improvement for creating project or program deliverables. Specific topics include six sigma, lean, quality control, testing, continuous improvement and requirements verification. Special emphasis will be placed on customer satisfaction within a project environment. Prerequisite(s): GPMT287