Back to Home
Health Services Administration

Health Services Administration Bachelor of Science

The Health Services Administration Program has been in existence since 1994. Since the academic year 1998-99, 742 students have graduated with a bachelors’ degree in Health Services Administration. The Health Services Administration program prepares students for entry-level management positions in various healthcare settings or organizations. Health services administration careers can include working in integrated healthcare systems, retirement and long term care facilities, physicians’ practices, community health organizations, health care associations and insurance carriers-third party administrators. Specialties are designed to assist students needing or desiring a more focused area of interest. This degree prepares individuals interested in pursuing Davenport University’s MBA program. Credits for previous Allied Health course work or an associate’s degree with an Allied Health credential (i.e., Registered Nurse, Medical Assistant) that are not the exact equivalent of Davenport University courses may be awarded, following consultation with the Associate Dean of Allied Health.

Length of Program: 120-121 Credit hours

Program Outcomes:

  • Employment 96%
  • Graduate Satisfaction 97%
  • Student Satisfaction 6.06 on a scale of 1-7

Health Services Administration Program Mission Statement

The mission of the Health Services Administration Program is to be renowned as a quality program designed to prepare graduates to excel in the 21st century in the provision of healthcare leadership and practice. In conjunction with the mission of Davenport University, the Health Services Administration Program is dedicated to the career and personal success of each student.

To this end, the mission of the Health Services Administration Program will provide students an environment which:

  • Serves students with quality
  • Embodies trustworthiness and open communication fostering teamwork
  • Demonstrates accountability for incorporating the vision of the program and meeting program goals and responsibilities
  • Fosters innovation and creativity to encourage critical thinking
  • Encourages respect for all people and embraces diversity

The mission is met by preparing students to:

  • Be competent, ethical, and proficient healthcare administrators
  • Excel at providing quality services to clients, patients, employees, and the public to achieve productive and enjoyable lives
  • Work collaboratively with faculty, students, and the public in developing a rich, rewarding learning-centered environment to promote critical thinking and encourage research.

Health Services Administration Program Vision Statement

To prepare Health Services Administration students to exceed employer expectations, transform communities, and positively change the lives of individuals.

Health Services Administration Program Value Statement

Guiding principles of the Health Services Administration program reflect Davenport University’s values represented through STAIR: Serving students with quality, Trustworthiness, Accountability, Innovation and creativity, Respect for people.

This program requires a 120 hour practicum.

Program Objectives:

The Program Objectives for the Health Services Administration Program are:

  • Prepare competent, ethical, proficient, and professional healthcare administrators
  • Prepare administrators to excel at providing quality services to clients, patients, employees, and the public to achieve productive and enjoyable lives
  • Prepare administrators to work collaboratively with individual members of the healthcare team
  • Prepare administrators to be critical thinkers and develop individuals who are active community members

In order to meet the Program Objectives, students are assessed throughout the program on their abilities to meet the following Program Learning Outcomes:

  1. Identify administrative and managerial theories and practices as they pertain to strategic planning and problem-solving across the healthcare continuum.
  2. Use problem-solving methodology including process-engineering and case analysis to evaluate and critique various issues related to managerial epidemiology as well as social, economic, technological, and public policy aspects of healthcare administration.
  3. Assess, distinguish, and apply current financial and reimbursement strategies according to government regulations for healthcare business management practices in the private, non-profit, and not-for-profit sectors.
  4. Demonstrate an understanding and application of various healthcare management processes and practices, including program development and marketing, activities related to human resource management, staff training and development, performance management, and operations management.
  5. Interpret and apply legal theories, ethical principles, accreditation, and regulatory requirements necessary for risk management, safety, and quality programs and initiatives across the healthcare continuum.
  6. Demonstrate an understanding of diverse cultures and belief systems and recognize diverse healthcare needs of varied communities in the practicum.

Criminal Background Check and Drug Screen Policy:

All students in the Davenport University College of Health Professions (the "COHP") are required to submit to criminal background check and drug screening (collectively, the "Testing") at the time of declaring a major in the COHP. The results of the Testing (the "Results"), which shall remain confidential, shall be used by the COHP to approve or disapprove of a Student for enrollment or continued enrollment in the COHP, and/or eligibility for training programs, clinical or practicum. The Testing shall be completed by registering for the appropriate course and completing the entire testing process in the course. Each student is responsible for acknowledging and explaining positive Result(s) after completing the process. A student will be dismissed from the COHP if he or she refuses to consent to the Testing. The cost of the Testing is the part of the course fee and is the responsibility of the student.

Faculty and Staff

Department Chair:  Dr. Yvonne Alles, DHA

Program Director: Kimberly Corsi, MSA, LRCP, CCS


Associate Chair: Suzanne Garman, RN, MA


Associate Chair: Rebecca Ventura, RN,  MSN, RMA


Campus Associate Department Chair: Kimberly Corsi, MSA, LRCP, CCS


Campus Associate Department Chair: Regina Pierce, RN, M.Ed., Ph.D.


Associate Chair: Rebecca Ventura, RN,  MSN, RMA


Associate Dean:  Dr. Kelly McCarron, Ed.D,OTR/L

Associate Chair: Marybeth Pieri-Smith, MBA, RHIA, CCSP, CPC, CMA

Teaching and Learning Coordinators:

Carly Davidson

Dawn Strauss-Berta



Regional Accrediting Body:

Higher Learning Commission of the North Central Association of Colleges and Schools
30 N. LaSalle St.
Chicago, IL 60602-2504

Date of Reaccreditation: 2014

Next Accreditation Due: 2021-2022

National Accrediting Body (Full Certification):

The Health Care Administration Program is a fully certified Undergraduate Member of the
Association of University Programs in Health Administration (

Association of University Programs in Health Administration (AUPHA)
2000 14th Street North, Suite 780
Arlington, VA 22201
Phone: 703.894.0940 Fax: 703.894.0941