You’ve recognized the need to change, you’ve thought it all through, you’ve planned it out. Learn to help yourself or your team work through the process of becoming resilient in times of change and avoid the seven words that throw a wet blanket on the whole thing.

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After completing this course, you will be able to:

  • Learn the seven words that can kill change
  • Understand the three levels of change that individuals experience
  • Learn the five action steps of change and how to help people work through them in order to become resilient

CEUs Awarded: 0.15
PDCs Awarded: 1.5

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